Get a MapTrack task done
Current, practical instructions for setting up your workspace, rolling MapTrack out to the field and fixing the common things that get in the way.
How this help is kept honest
Every guide states the role, connection requirements, expected result, current limits and the date its product steps were checked.
Search by task only. Don't enter customer names, asset IDs or other private information.
26 practical guides
- Start hereManage your email notification settingsChoose which MapTrack emails you receive, change a category or restore your personal defaults.
- Assets and labelsRead the map and check asset positionsFind assets on the map, change the map view and check what a recorded position tells you.
- Assets and labelsSet up and manage GPS devicesRegister a GPS tracker, link it to an asset and set up estimated meter readings. Check its recorded location and reporting status.
- Work managementRead the asset depreciation reportMap purchase fields, choose depreciation settings and read asset book values, remaining life and depreciation totals in MapTrack.
- Forms and automationReview form completion and submissionsRead weekly form participation, open completed submissions and export a form’s answers to CSV or Excel with the right date filters.
- Work managementReview the evidence behind an asset serviceOpen saved service notes, files and completed forms. Check which evidence belongs to one asset and which is shared across the job.
- Work managementRequest, approve and fulfil equipmentCreate an equipment request, handle approval and substitutions, then complete the connected checkout and retain any shortage.
- Work managementInspect multiple assets in one work orderRun an inspection round with a separate result for each asset. Retain failed items, evidence and follow-up work without losing the shared job.
- Work managementIssue and return partsChoose a source bin, distinguish consumed stock from custody, and reconcile returned and outstanding parts against the saved assignment.
- Work managementComplete a physical stocktakeCount a part in its stock bin, check the discrepancy and verify the saved stocktake transaction and revised balance.
- Work managementRead asset performance and utilisationRead allocation utilisation, forward requests and the Asset Performance heatmap. Inspect the records behind a period and export your selected view.
- Work managementSet up a tiered service planBuild a MapTrack maintenance plan with separate service intervals, parts and procedures, then check its sequence and next-due settings.
- Start hereImport assets from a spreadsheetImport assets into MapTrack from a CSV or Excel file, map each column and fix row errors before the data is added.
- Start hereOrganise assets with categories and custom fieldsSet up categories, locations and custom fields before adding assets so your register stays consistent and useful.
- Assets and labelsSet up and assign QR labelsGenerate MapTrack QR tags, print a label sheet, assign each tag and check the scan before rolling labels out.
- Start hereInvite team members and choose rolesInvite people by email or link, choose a current MapTrack invite role and check its permissions before sending access.
- Start hereInstall MapTrack on iPhone or AndroidInstall the MapTrack progressive web app from Safari or Chrome, allow the camera and understand what works offline.
- Assets and labelsAssign, return and reassign assetsRecord who or where an asset is assigned to, return it cleanly and transfer custody without losing the history.
- Forms and automationCreate and complete a MapTrack formBuild an asset, person or location form, add clear questions and test the first inspection or pre-start before rollout.
- Forms and automationCreate your first automationChoose an event trigger, optional conditions and schedule, then send an email alert or create a task automatically.
- Work managementCreate and complete a work orderCreate maintenance work, set its priority and assignees, track progress and close it with a useful service record.
- Assets and labelsSearch, filter and save asset viewsFind the right assets, combine filters, save a reusable view and choose the columns your team needs in the asset list.
- Assets and labelsRun an asset audit in MapTrackCreate a person or location audit, scan the expected assets and deal with discovered, skipped and missing items correctly.
- Work managementCreate a meter and record readingsCreate a meter with the right unit and reading frequency, then record accurate manual readings against assets or locations.
- Work managementRecord service for multiple assetsRecord completed maintenance for several assets in one go. Check which assets a schedule covers, enter each reading and review the saved history.
- Forms and automationDownload a blank form for use on paperDownload a blank PDF of a MapTrack form for crews working on paper. Check every page, the paper size and the conditional questions before printing.
Follow the activation path
You don't need to read everything. Start in the column that matches the job in front of you and move to the next guide only when it helps.
1 of 4
Set up the workspace
Start with clean data and deliberate access.
2 of 4
Roll out to the field
Connect physical gear to the people using it.
3 of 4
Run the day-to-day
Capture evidence and keep work moving.
4 of 4
Keep records reliable
Find assets quickly, verify stock and record usage.
What the help centre covers
These categories show the current scope of product help. Use the search and filters above to find and open a guide.
- Start here
- Set up a clean workspace and give the right people access.
- 5 guides
- Assets and labels
- Find equipment, manage labels and verify custody records.
- 6 guides
- Forms and automation
- Capture field information and act on it consistently.
- 4 guides
- Work management
- Record usage, assign work and close out maintenance tasks.
- 11 guides
Need a hand with your workspace?
Tell us the task, the step you reached and the exact message on screen. Leave customer names, asset IDs and other private details out of the first message.
Just setting up? Get MapTrack running in 15 minutes walks through your first assets, labels and checks.