Skip to main content

IT assets

IT asset management (ITAM) software

Track laptops, devices and IT equipment across users, locations and lifecycle. Check-in/out, compliance registers and refresh scheduling in one platform, so you know who has what, what's due and what's available.

From $1 a tool and $12 a machine a month, AUD ex GST. Unlimited users.

600,000+ assets tracked since 2012 · Unlimited users, per-asset pricing · SSO & RBAC, enterprise-ready

Laptops and headsets set out along a meeting-room bench, with the front laptop ringed, its QR label marked and a MapTrack audit in progress laid beside it.
Yearly audit
MapTrack audit progress: 11 of 12 assets accounted for.
QR labelExample: scan it in the yearly audit
Yearly audit
MapTrack audit progress: 11 of 12 assets accounted for.
QR labelExample: scan it in the yearly audit
Yearly audit
MapTrack audit progress: 11 of 12 assets accounted for.
QR labelExample: scan it in the yearly audit

Asset tracking software for IT teams helps organisations maintain an ISO 27001-ready inventory of laptops, monitors, headsets and devices with an assigned owner on every line. MapTrack combines QR scanning with chain-of-custody scans at issue and return, warranty, lease and refresh dates, ATO depreciation fields, SAML 2.0 SSO and Sign in with Microsoft, RBAC by office and primary database and application hosting in Sydney. IT teams use it to pass the asset-inventory control that fails most internal audits, close the offboarding gap where devices walk out with departing staff, and plan refresh procurement proactively rather than reacting to failures.

Key takeaways

  • A New York City Comptroller audit found the city’s Department of Education could not properly account for 34.9% of the computer hardware it sampled, 4,993 of 14,329 items.
  • ISO 27001 control A.5.9 requires an inventory of assets with an assigned owner, which is the spreadsheet line item that fails most internal audits.
  • ATO depreciation rules under the small or general business pool need purchase date, cost and effective life on every device for accurate write-off reporting.
  • Warranty expiry, lease end-of-life and refresh dates carried on each device let IT plan procurement proactively rather than reacting to a failed laptop.
  • Chain-of-custody scans at issue and return close the offboarding gap where laptops, monitors and headsets quietly walk out with departing staff.
  • SSO via SAML 2.0 and Sign in with Microsoft, RBAC by office or team, and documented Sydney hosting support the security review that procurement runs before any new IT system is approved.

Pricing

One price per machine, with the hardware included: software and a QR tag from $12 a machine a month, GPS tracking from $27 and AI cameras from $72. Tools and equipment start at $1/asset/month. Every plan includes unlimited users. Prices are AUD ex GST, and machine prices are for annual billing.

View pricingGet a tailored quote

Jarrod Milford

Jarrod Milford

Co-Founder & Commercial Director

Published 15 February 2026Updated 26 October 2026

IT asset tracking for laptops, phones and devices across sites

IT asset tracking means knowing who has each laptop, phone, monitor and radio, and when it's due back. In MapTrack each device has its own record with the make, model and serial and a field for the IMEI or SIM, plus a QR label that opens it on a phone. Sign a device out to a person with its charger confirmed going out too; when it comes back, anything short needs a reason. Add warranty and refresh dates as fields, and audit each office or storeroom by scan once a year.

IT Assets

MapTrack at a glance

Built for
IT teams issuing laptops, phones, monitors and radios to people across offices and sites.
Tracks
Laptops, monitors and tablets, docking stations, headsets and accessories, phones with SIMs, two-way radios and chargers, network and server equipment, keys and access cards, office furniture and appliances.
Tracked with
QR labels.
Works offline
Pre starts, inspections and other forms save with no reception and sync when the phone is back in range. A work order already loaded on the phone can be worked through with no reception too.
Phones and computers
In the browser on a computer, and Android, iPhone and iPad access through the mobile browser or the installable web app.
Connects to
Telematics and accounting integrations, a public API, and an MCP server for AI tools such as Claude.
Sign-in
Sign in with Microsoft, or SAML 2.0 single sign-on set up by our team (Enterprise, or a Pro add-on).
Set-up and support
24/7 support. Our team sets up single sign-on and OEM telematics feeds, and helps connect trackers you already run.
Track record
600,000+ assets tracked since 2012.

How to choose IT asset tracking software

Look for:

  1. Each device on its own record, with make, model, serial and IMEI or SIM
  2. Devices signed out to a person, with the charger confirmed going out too
  3. Anything short on return needing a reason
  4. Warranty and refresh dates kept as fields on the record
  5. Each office or storeroom audited by scan once a year

Where MapTrack fits

Next to your ERP

If finance keeps the fixed asset register in an ERP, MapTrack can run beside it for who has each device and when it's due back. Its public API passes records between the two.

See what MapTrack costs for your IT assets assets

Per-asset pricing tailored to your IT assets asset mix and a rollout plan, within one business day.

Trusted by teams that issue and track gear across sites

Saunders InternationalMineral ResourcesSupagasHacer GroupMetro TunnelUltrabuilt
G2 rating 4.9 out of 5
Capterra rating 5.0 out of 5GetApp rating 5.0 out of 5Software Advice rating 5.0 out of 5
15 reviews on G2 · the same 17 reviews on Capterra, GetApp and Software AdviceCapterra Best Value 2026 badgeCapterra Best Ease of Use 2026 badgeAll MapTrack reviews

What we track

Every IT asset type in your organisation

MapTrack is built for the full range of IT equipment that moves between users, offices, storerooms and field locations - from laptops and phones to network gear and AV equipment.

  • Laptops, desktops & workstations
  • Tablets & smartphones
  • Monitors & peripherals
  • Docking stations & accessories
  • Headsets & AV equipment
  • Projectors & displays
  • Network & server equipment
  • Cables, adapters & consumables
  • Fleet devices & field tablets
  • Meeting room equipment
  • Secure disposal & returns
  • Licences & software (where tracked)
  • Utes, tools, PPE & first aid kits, on the same register

What you run, and how MapTrack tracks it

Laptops, monitors and tablets
QR label
Docking stations, headsets and accessories
QR label
Phones with SIMs
QR label
Two-way radios and chargers
QR label
Network and server equipment
QR label
Keys and access cards
QR label
Office furniture and appliances
QR label

Running a mix like this? See how MapTrack handles it in a demo built around IT assets teams.

Book a demo

30 minutes on Microsoft Teams

The challenge

The costs of poorly managed IT assets

IT equipment doesn't stay in one place. Devices follow users between offices and home, get issued without formal records, miss refresh cycles, and disappear between audits - costing your organisation money, security exposure and compliance risk.

Devices move with users and vanish between locations

Laptops and tablets follow employees between offices, home and field sites. Without a clear chain of custody you discover devices are missing only when someone asks for them, or at audit time.

No check-in/out system for issued and returned equipment

Devices get handed out at onboarding and never formally returned at offboarding. Without a check-in/out workflow, IT has no record of who received what or when it was supposed to come back.

Refresh and lifecycle dates missed across the fleet

Warranty expiry, refresh cycles and end-of-life dates are buried in spreadsheets. If they're tracked at all. Devices run past their useful life, security patches lapse and replacement budgets blow out because planning happens reactively.

Audits reveal missing devices with no chain of custody

Annual stocktakes take days and still produce gaps. Without timestamps showing who had a device and when, you can't trace where a missing laptop went - creating compliance exposure and write-off costs.

Multiple spreadsheets and tools with no single register

Asset data lives in spreadsheets, ITSM tickets, procurement systems and email threads. No single view shows the full picture across all offices and users. Leadership can't answer basic questions about fleet size, condition or spend without manual consolidation.

From MapTrack's own data

What we see across MapTrack customer accounts

These figures come from MapTrack's own product data, de-identified and aggregated. Accounts aren't grouped by industry, so each figure covers every qualifying customer account, not one industry alone. Every figure counts at least 20 accounts, and each one says how it was measured.

37%

Check-outs that come back late

Across 37 MapTrack customer accounts over the 12 months to October 2026, 37% of check-outs with a due-back date came back late or were still out past it. One in five (21%) was more than a day late.

Method: MapTrack's own product data: 37 customer accounts, 6,794 check-outs with a due-back date (2,507 late), 12 months to 26 October 2026. Demo, test and trial-build accounts and anything MapTrack staff created are left out. Late means back more than an hour after the due-back time, or still out past it. Return times for a straight return are approximate. One account holds 54% of these check-outs; without it the late share is higher (45%).

73%

Gear that has been out for months

Across 63 MapTrack customer accounts, 73% of the items checked out on 26 October 2026 had been out for more than 90 days, and 16% for more than a year.

Method: MapTrack's own product data: 63 customer accounts, 19,211 items checked out, snapshot at 26 October 2026. Demo, test and trial-build accounts and anything MapTrack staff created are left out. Includes deliberate long-term allocations, such as a van given to a driver or a laptop given to a staff member, so this is time out, not proof that items are lost.

16 of 62

Accounts with items marked missing

About 1 in 4 MapTrack customer accounts (16 of 62) had at least one item marked missing on 26 October 2026.

Method: MapTrack's own product data: 62 customer accounts, 24,507 assets (804 marked missing), snapshot at 26 October 2026. Demo, test and trial-build accounts and anything MapTrack staff created are left out. Missing is a status a person sets, by hand or by choosing Mark Missing when finishing a stocktake. One account holds almost 80% of the missing items, so no pooled rate is given.

1.5 days

How far ahead equipment is booked

Across 20 MapTrack customer accounts using equipment requests over the 12 months to October 2026, a typical request was booked 1.5 days ahead, and 45% were for gear needed within 24 hours.

Method: MapTrack's own product data: 20 customer accounts using equipment requests, 1,050 requests, 12 months to 26 October 2026. Demo, test and trial-build accounts and anything MapTrack staff created are left out. Exactly 20 accounts, and one holds 41% of requests; 404 of the 1,050 were cancelled.

Want to know what these costs look like on your own sites? Talk it through with us.

Book a demo

30 minutes on Microsoft Teams

Use cases

How IT teams use MapTrack

Issue IT kit, and get it back

Sign a laptop, phone or radio out to a person, with its charger confirmed going out too. When it comes back, anything short needs a reason before the return's done.

Asset transfers
MapTrack Return Assets dialog for Cordless Drill 01 with 2 accessories: two 18V 5.0Ah batteries marked Returned, 2 of 2, and two fast chargers marked Not returned, with the reasons Not in storage, Damaged / out of service, Already at site (selected), Not required for this job, Lost and Other, and a prompt to give a reason for any missing or short accessories.

Accessories back, or a reason why not

Returning a drill kit: both batteries are confirmed back, the chargers are marked not returned with a reason, and anything short asks for one.

MapTrack app · Demonstration data · Captured

About this screenshot

Demonstration workspace at a desktop viewport, in the Return Assets dialog, cropped to the dialog.

Serials and IMEIs on every record

Each laptop, phone and radio has its own record with the make, model and serial, plus a field for the IMEI or SIM. Scan its QR label and the record opens on the phone.

Asset register
MapTrack asset record for iPhone 15 MP-01 on a phone: category IT Equipment, Phones & Tablets; make Apple; model iPhone 15 128GB; serial H4KQ7XN2LP; IMEI 354671280935164; owned, bought 12 Feb 2024; with Assign and Request at the foot of the screen.

A company phone’s record, with its serial and IMEI

A company phone has its own record, with the make, model and serial, plus an IMEI field added as a custom field.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured at a 430 x 932 phone viewport in a demonstration workspace, with a connection, and shown in a phone frame. The IMEI is a custom field added in that workspace.

Not sure which of these to start with? We'll walk you through it in a demo.

Book a demo

30 minutes on Microsoft Teams

Test and tag the chargers

Chargers, power boards and leads go on the test and tag schedule, beside every other check that's due. The assigned person gets an email a week before each one falls due.

Compliance
MapTrack Test and Tag schedule for AS/NZS 3760 inspection and test: 19 enrolled assets, 9 overdue and 10 on track; cordless drills, a 40m extension reel, a portable RCD and an inverter welder, each tested every 3 months with its last service and next due date, beside a MaintScore of 89, Excellent.

Test and tag, lead by lead

Every enrolled lead and tool with when it was last tested and when it’s next due, the overdue ones first.

MapTrack app · Demonstration data · Captured

About this screenshot

Demonstration workspace at a 1440 x 900 desktop viewport, cropped right of the navigation sidebar to a 16:10 frame.

A task on a phone with Assets 5 of 5 and a red "1 failed" badge. Two Extension Reel 40m rows at Dandenong Workshop show Passed, and a third at Clyde North Stage 4 shows Failed with a red outline. A Ready to complete panel reads 5 assets completed.

A test and tag round as one job, pass or fail each

Work through every lead and RCD on one job, and the one that fails stands out straight away.

MapTrack app · Demonstration data · Captured

About this screenshot

Demonstration task with five items overdue for test and tag (three 40 m reels, a portable RCD and a welder), four completed as Passed and one as Failed on a phone on 23 Oct 2026. No test readings, tags, time or notes recorded.

IT kit in the yearly audit

Set up an audit for each office or storeroom, then walk it and scan the laptops, monitors and phones that are there. You see what was scanned, what turned up that wasn't expected, and what's still to find.

Audits
MapTrack audit Workshop tool stocktake - September, assigned to Mike Chen and marked Complete. Tabs show 1 unscanned, 10 scanned, 1 discovered, 0 missing and 0 skipped; the scanned list starts with an extension reel, a fire extinguisher, a hydraulic road breaker and a cordless drill; the progress bar reads 11 of 12 assets.

See what a stocktake scanned, discovered and missed

A completed workshop stocktake. Ten listed assets were scanned and one asset that was not on the list was discovered, so progress reads 11 of 12. One asset is still unscanned and none are marked missing.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured in a demonstration workspace on the audit’s Overview tab with the Scanned tab open; its activity log continues below the crop.

Seen one that fits how your team works? We'll show it to you in a demo.

Book a demo

30 minutes on Microsoft Teams

Customer proof

What customers say

We haven't published an IT customer story. These are customers doing the same work in other industries, each labelled with their own industry.

“the process of assigning assets is now incredibly streamlined. The system's reliability has been a significant upgrade from our old spreadsheets, and the 'Activity' function (automated record-keeping) has greatly enhanced accountability among our tool assignees and users.”

Verified LinkedIn User, Project Coordinator, Construction, 51-200 employeesVerified review on Capterra, August 2025

“We now use it to track where our assets with QR codes and some GPS for our vehicles. The reporting capabilities are awesome and, help us identify lost or damaged assets and improve accountability among team members.”

Nawfal, CEO, Online Media, 11-50 employeesVerified review on Capterra, January 2025. Invited by MapTrack, incentive offered

Rated 4.9 on G2 (15 reviews) and 5.0 on Capterra, GetApp and Software Advice (one shared pool of 17 reviews). Capterra Best Ease of Use 2026 and Best Value 2026 badges. 600,000+ assets tracked since 2012. 24/7 support.

Want to hear how other IT assets teams set MapTrack up? Ask us in a demo.

Book a demo

30 minutes on Microsoft Teams

By the numbers

The real cost of untracked IT assets

IT asset sprawl drives licence waste, audit failures, and unnecessary replacement spend. The numbers make a clear case for a single source of truth.

34.9%

of sampled school computer hardware that the New York City Department of Education could not properly account for, across nine sites

NYC Comptroller, Follow-up Audit FN17-098F (2017)

23–51%

of sampled IT assets not properly accounted for in state audits of school districts, which could not always locate laptops, tablets and monitors

Office of the New York State Comptroller, school district IT asset audits (2023)

19%

of a knowledge worker’s working week goes on searching for and gathering information

McKinsey Global Institute, The Social Economy (2012)

Want to see how these fit together on your own sites? We'll show you in a demo.

Book a demo

30 minutes on Microsoft Teams

Compliance

Device condition checks and compliance on any device

Build and run condition inspection forms for any IT asset directly on mobile or desktop. Scan the device's QR code, complete the check with photos if needed, and results attach to the asset record with a timestamp. Perfect for return inspections, periodic audits and compliance evidence.

  • Condition checks at issue, return and periodic audit
  • Failed items automatically trigger work orders
  • Full inspection history attached to each device
  • Compliance certificates and warranty evidence stored
  • Build forms with AI or upload your existing templates
Compliance & inspections
MapTrack Test and Tag schedule for AS/NZS 3760 inspection and test: 19 enrolled assets, 9 overdue and 10 on track; cordless drills, a 40m extension reel, a portable RCD and an inverter welder, each tested every 3 months with its last service and next due date, beside a MaintScore of 89, Excellent.

Test and tag, lead by lead

Every enrolled lead and tool with when it was last tested and when it’s next due, the overdue ones first.

MapTrack app · Demonstration data · Captured

About this screenshot

Demonstration workspace at a 1440 x 900 desktop viewport, cropped right of the navigation sidebar to a 16:10 frame.

Accountability

Check-in, check-out and assign devices instantly

Scan a QR code to issue a laptop, phone or tablet to a user. Scan again when it's returned. Every assignment is timestamped with a clear chain of custody. Run bulk scans to audit what's in a storeroom, at an office or assigned to a team (through a team member or team office) - in minutes, not days.

  • Check-in and check-out on mobile or desktop
  • Bulk scanning for office audits and stocktakes
  • Assign to users, teams (through a team member), offices or storerooms
  • Full chain of custody with timestamps
  • See available, issued and overdue devices at a glance
Asset tracking
MapTrack Print Tags dialog: all 52 QR tags laid out on Avery L7160 A4 label sheets of 64 x 38 mm, 21 per page, each label showing the QR code, tag ID and asset name, with a Download PDF button for 3 pages.

Print QR labels for every asset

Print Tags lays QR labels out on standard label stock. Here all 52 tags fill three A4 sheets of 64 x 38 mm labels, each with the QR code beside the tag ID and asset name, ready to download as a PDF and print.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured in a demonstration workspace with the Avery L7160 sheet and the QR + tag ID + name layout chosen. Each QR code holds the tag ID printed beside it.

See these on a phone and a desktop in a live demo.

Book a demo

30 minutes on Microsoft Teams

Maintenance

Refresh cycles, repairs and work orders - planned, not reactive

Schedule device refreshes based on age, warranty expiry or condition. Trigger work orders for repairs, replacements or disposal. Every service record lives alongside the device's tracking and assignment history, so you have the full picture when planning budgets or responding to incidents.

  • Refresh scheduling by age, warranty or condition
  • Work orders assigned to IT technicians on mobile
  • Complete parts history and repair cost tracking
  • Overdue alerts to keep refresh cycles current
  • Depreciation tracking for financial reporting
Maintenance & work orders
MapTrack on a tablet: a 250 hour service work order for a CAT 320 excavator, in progress with its timer running at 16:52, high priority and preventative, every 250 hours on a meter reading 4146 of 4393, with 1 hour 30 minutes logged, a total cost of $479, Dave Harris assigned and Southside Plant Services as the vendor.

A service job on a tablet

The same work order a mechanic runs on a phone or a desk, here on a tablet: the timer, the schedule that raised it, the time logged and the costs.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured at a 1024 x 768 tablet viewport (the app at a 1024 px wide window) in a demonstration workspace; nothing pressed.

Integrations

Fleet telematics for field devices

For IT teams managing field tablets, vehicle-mounted devices and fleet equipment, MapTrack integrates with telematics platforms to bring GPS location and usage data into your asset register automatically.

Teletrac Navman
Geotab
  • GPS location for field tablets and vehicle-mounted devices
  • Geofence alerts when devices leave an authorised site
  • Usage data for field equipment utilisation reporting
  • Integrate alongside your existing MDM for physical tracking

See all integrations

Enterprise-ready

Built for IT departments - secure and scalable

IT asset tracking should meet the same security standards you set for the rest of your environment. MapTrack supports SSO (SAML 2.0, set up by our team), Active Directory sign-in through Microsoft Entra ID, RBAC and audit logging. Deploy to your entire organisation without per-seat costs holding you back.

Whether you're an internal IT team managing 200 devices across two offices or an MSP tracking thousands of client devices across dozens of sites, MapTrack scales with you. Per-asset pricing means unlimited users - helpdesk staff, office managers and end users can all access the system.

SSO & AD (Entra ID)

SAML 2.0 and Sign in with Microsoft supported

RBAC

Role-based access by site or team

QR scan

Any standard phone camera

Unlimited users

No per-seat charges

Know exactly where every device is right now

Check-in/out, lifecycle management and compliance tracking for laptops, devices and accessories across your organisation.

  • Used across Australia & New Zealand
  • Per-asset pricing
  • Unlimited users

Get started

How IT teams get started

Most IT teams have their device inventory imported and tagged within a week. Start with your existing spreadsheet or ITSM export and build from there.

Step 1

Import your device and hardware inventory

Upload your existing spreadsheet or sync from your current ITSM. Add laptops, monitors, peripherals, networking gear, and licences.

Step 2

Tag devices and assign to staff or offices

Print or apply QR asset tags and link each device to a user, cost centre, or office location. Remote workers included.

Step 3

Audit, track lifecycle, and manage disposals

Run QR-scan stocktakes in minutes, track warranty and end-of-life dates, and maintain a complete chain of custody for every asset.

The device records IT rules ask for

IT teams in Australia, the United States and the United Kingdom answer to different rules, but the records they ask for look alike: what was checked, when, by whom, and what's due next. Open a market to see its rules, the words buyers there search for, and how pricing is quoted.

Australia

AS/NZS 3760

Prices on our pricing page are in Australian dollars, ex GST.

  • Australia and New Zealand

    AS/NZS 3760:2022, in-service safety inspection and testing of electrical equipment

    What it asks for

    Sets how often electrical equipment is inspected and tested, by the kind of environment it's used in, and what each test record holds.

    How MapTrack keeps the record

    Each laptop charger, monitor and power board carries its tag date and next due date, and a test and tag round runs floor by floor as one job, with a pass or fail on each item.

    Source: AS/NZS 3760:2022, In-service safety inspection and testing of electrical equipment (Standards Australia, checked 29 Aug 2026)

United States

HIPAA 45 CFR 164.310(d), 2 CFR 200.313(d)

Pricing is quoted in your currency, US dollars.

  • United States, HIPAA covered entities and their business associates

    HIPAA Security Rule, 45 CFR 164.310(d), device and media controls

    What it asks for

    Policies govern hardware and electronic media holding electronic protected health information as it arrives, leaves and moves within a facility, including its disposal and re-use. An addressable specification asks for a record of the movements of hardware and media and the person responsible for each.

    How MapTrack keeps the record

    Each laptop, drive and device is a record with its serial number, checked out to a person or a location and back in, and its activity history shows each move and who made it.

    Source: 45 CFR 164.310, Physical safeguards (eCFR) (US Department of Health and Human Services, via the Electronic Code of Federal Regulations, checked 26 Oct 2026)

  • United States, recipients and subrecipients of federal awards

    2 CFR 200.313(d), equipment bought under federal awards

    What it asks for

    Property records hold each item's description, serial or other identification number, funding source, title holder, acquisition date, cost, federal share, location, use and condition, and disposal details, and are updated when its status changes. A physical inventory is reconciled with the records at least once every two years, and any loss, damage or theft is investigated.

    How MapTrack keeps the record

    Custom fields hold the funding source, title holder and federal share beside each device's serial number, location and condition, and an audit by QR scan checks each room against the register.

    Source: 2 CFR 200.313, Equipment (eCFR) (US Office of Management and Budget, via the Electronic Code of Federal Regulations, checked 26 Oct 2026)

Equipment inventory
The usual US word for the list of equipment a business owns and where it is, the list Australians call an asset register.

United Kingdom

HSE PAT guidance

Pricing is quoted in your currency, pounds sterling.

  • Great Britain, portable electrical equipment

    HSE guidance on portable appliance testing (PAT)

    What it asks for

    HSE says the Electricity at Work Regulations 1989 require electrical equipment that could cause injury to be kept safe, but don't set a test interval: how often depends on the equipment and where it's used, so a power tool on a construction site is checked more often than a lamp in a hotel room. Labels and records aren't a legal requirement, though HSE calls them a useful way to manage the scheme and show it exists.

    How MapTrack keeps the record

    Each device and charger carries its test date, result and next due date, and a PAT round runs floor by floor as one job, with a pass or fail on each item.

    Source: PAT (portable appliance testing): HSE's answers to popular questions (Health and Safety Executive, checked 26 Oct 2026)

PAT testing
Portable appliance testing: the UK name for inspecting and testing portable electrical equipment, the job Australians call test and tag. HSE says how often depends on the equipment and where it's used.

MapTrack keeps the records these rules ask you to keep. It does not do the inspection or testing, certify your work or make you compliant, and the current text of each instrument is the authority.

Want to see how these records would look for your own gear? We'll show you in a demo.

Book a demo

30 minutes on Microsoft Teams

Close the gaps

Device loss and audit gaps are the two biggest controllable costs in IT asset management

MapTrack gives your IT team the visibility, check-in/out workflows and lifecycle tracking to eliminate both without per-seat licensing that blocks rollout across the organisation.

Frequently asked questions

Common questions from IT departments and enterprise teams.

IT asset tracking software is a platform that helps IT departments and managed service providers track, manage and maintain laptops, desktops, tablets, monitors, peripherals and other IT equipment across users, locations and lifecycle stages. It replaces spreadsheets, shared drives and disconnected tools with a single register for who has what, where it is, what condition it's in and when it's due for refresh, return or disposal. MapTrack combines asset tracking (QR codes, barcodes and GPS where fitted), check-in/out workflows, condition inspections, maintenance scheduling, work orders and reporting, all accessible on mobile and desktop.

MapTrack is focused on operational IT asset accountability - who has which device, where it is, check-in/out, condition tracking and lifecycle management. Many customers use MapTrack alongside their existing ITSM or CMDB. MapTrack handles the physical tracking, assignment and compliance layer; your ITSM handles tickets and configuration. If you need data to flow between systems, talk to our team about integration options.

Yes. Single sign-on (SSO) and Active Directory integration are available for enterprise IT environments, set up by our team. SAML 2.0 and Sign in with Microsoft are supported, and SAML 2.0 single sign-on works with Microsoft Entra ID (Azure AD) and other SAML 2.0 identity providers. This means your team can log in with their existing credentials and user provisioning can be managed centrally in your identity provider: people it lets sign in join your workspace automatically the first time they sign in, reducing admin overhead and improving security posture.

When a device is issued to a user, the IT team scans the asset's QR code or barcode and assigns it to that person. When the device is returned, for example at offboarding, refresh or repair. It's scanned back in with a timestamp. The full chain of custody is recorded: who had the device, when it was issued, when it was returned and what condition it was in. This eliminates the 'I never received that laptop' problem and gives you audit-ready records.

Yes. Each asset in MapTrack carries its purchase date, warranty expiry, expected refresh date and depreciation schedule. You can filter and report on devices approaching end-of-life, overdue for refresh or out of warranty. Alerts notify you before refresh dates arrive so you can plan procurement and budgets proactively. Not reactively when a device fails.

MapTrack's primary database and application hosting are in Sydney. Some supporting services may process data outside Australia. Data is encrypted at rest and in transit, and MapTrack supports SSO, RBAC (role-based access control) and audit logging. Ask for our current hosting and subprocessor documentation if data location is part of your security review.

Yes. MapTrack supports multi-site asset management with location-based filtering and reporting. You can see what's at each office, warehouse or storage location, and track transfers between them. RBAC means each site administrator sees only their assets if required, while central IT gets the full picture across all locations.

MapTrack uses per-asset pricing with unlimited users included. Not per-seat licensing. You can give access to every IT administrator, helpdesk technician, office manager and end user without your costs growing as the team does. This is particularly valuable for IT departments where you may want hundreds of people to be able to check devices in and out, but you don't want to pay per seat for each of them. Pricing scales with the number of assets you track, not the size of your organisation.

Most IT teams are running on MapTrack within one to two weeks. The typical approach is to start with one device class or one office: import your asset register (CSV or manual entry), print and apply QR labels, set up your first workflows (usually check-in/out and lifecycle tracking), and roll out to the team. MapTrack's onboarding team supports you through setup and training at no additional cost. For larger rollouts across multiple offices, a phased approach works well.

Yes. Use bulk QR or barcode scanning to verify what's at a location, in a storeroom or assigned to a team (through a team member or team office). MapTrack records each asset scanned, when it was scanned and who scanned it. Compare scanned results to your expected asset register and immediately see what's missing, unscanned or unaccounted for. Reports by location, user or asset class give you audit-ready evidence. Stocktakes that used to take days with spreadsheets now take hours on mobile.

Sign each laptop out to the person using it, so the register shows who has it, and their name stays in the history after it's returned. Add the purchase date, warranty end and refresh date as fields, and a date-based schedule puts the refresh on the due list and emails the assigned person a week before. When someone leaves, scan their devices back in; anything short needs a reason.

Got a question we haven't answered here? Ask it in a demo.

Book a demo

30 minutes on Microsoft Teams

Get MapTrack pricing for IT Assets teams

Tell us about your operations. Our team will share per-asset pricing tailored to your it assets asset mix and a rollout plan - within one business day.

Per-asset pricing. Unlimited users. Primary database hosted in Sydney.

IT asset tracking beyond the server room

Join IT departments and enterprise teams across Australia using MapTrack to track devices, manage lifecycle and keep audit-ready records, all in one platform.

Asset tracking · Enterprise · Audits · Government · Compare

Tools from $1 · Machines from $12View pricing