Enterprise asset management software

One platform

Replace legacy CMMS with a platform your teams will actually use

MapTrack combines mobile-first asset operations with enterprise-grade security and integration. One platform for tracking, compliance and maintenance with the controls IT and procurement require.

Frequently asked questions

Common questions from enterprise operations, IT and procurement teams.

What is enterprise asset management software?

Enterprise asset management (EAM) software is a platform that helps large organisations track, manage and maintain physical assets across multiple divisions, sites and regions. It replaces disconnected spreadsheets, legacy CMMS tools and point solutions with a single source of truth for asset location, ownership, compliance status and maintenance history. MapTrack combines asset tracking (QR codes, barcodes, GPS and OEM telematics), pre-start and inspection forms, preventive maintenance scheduling and work orders, advanced analytics, and enterprise-grade security (SSO, RBAC, API) , all accessible on mobile in the field.

Does MapTrack support SSO and SAML for enterprise?

Yes. Single sign-on (SSO) and SAML integration are included as standard. Not a paid add-on. MapTrack supports integration with your existing identity provider (Azure AD, Okta, Google Workspace and others) so users authenticate with their existing corporate credentials. This meets IT security policies, reduces password sprawl and simplifies user provisioning and de-provisioning at scale. SSO configuration is handled during onboarding with your IT team.

How does role-based access control (RBAC) work in MapTrack?

MapTrack provides granular role-based access control so each user sees and does only what their role requires. You can configure permissions by role, division, site or region, so a field operator in Queensland sees their assets and tasks, while an operations director sees the full portfolio. RBAC covers asset visibility, form access, work order assignment, reporting, admin settings and API access. Permissions are managed centrally and can be adjusted as your organisation structure changes.

Can MapTrack integrate with our ERP, finance or BI systems?

Yes. MapTrack provides a documented REST API for integration with ERP platforms (SAP, Oracle, Microsoft Dynamics), finance systems, business intelligence tools and custom workflows. Common integration patterns include syncing asset registers, pushing maintenance costs to finance, feeding utilisation data into BI dashboards, and triggering workflows in platforms like Workato or Zapier. Our enterprise team works with your IT or integration partner to scope and support the integration.

How does MapTrack handle multi-division and multi-region asset management?

MapTrack supports custom organisational hierarchies - divisions, business units, regions, sites and projects. Each level can have its own RBAC permissions, reporting views and workflows. Assets can be transferred between divisions with full audit trails. Centralised reporting rolls up data across all divisions while division-level views give local managers the information they need. This means a national operations team can see the full picture while each state or division manages their own assets day to day.

What reporting and analytics does MapTrack provide for enterprise?

MapTrack provides advanced reporting across asset utilisation, maintenance compliance, inspection completion rates, cost analysis, depreciation and more. Reports can be filtered and grouped by division, region, site, asset class or custom fields. Scheduled reports can be emailed to stakeholders automatically. For organisations that need deeper analysis, the API allows data export into your preferred BI platform (Power BI, Tableau, Looker). Dashboards provide real-time visibility for operations leaders without requiring manual report generation.

How does MapTrack pricing work for large enterprises?

MapTrack uses per-asset pricing with unlimited users included. Not per-seat licensing. This is a significant advantage for enterprise where you may need hundreds or thousands of people across divisions, sites and field teams to access the platform without your costs scaling with headcount. There are no lock-in contracts, and unlimited usage of all features including AI forms, AI asset creation, document storage, scans, custom fields, reservations and work orders. We provide custom quotes after a discovery call to understand your scale, regions and requirements.

Where is MapTrack data hosted and what security certifications apply?

MapTrack runs on AWS with regional hosting options including Australia, Europe and the United States. Data residency can be configured to meet your compliance and regulatory requirements. The platform uses encryption at rest and in transit, SSO/SAML authentication, role-based access control, audit logging and regular security assessments. We can provide security documentation, complete vendor questionnaires and participate in your procurement security review process.

How long does enterprise onboarding take?

Enterprise onboarding typically follows a phased approach over four to eight weeks. We recommend starting with a pilot. One division, one asset class or one high-value workflow to prove adoption and value before expanding. The pilot phase usually takes two to three weeks including data migration, configuration, SSO setup and user training. Expansion to additional divisions and workflows follows based on pilot learnings. A dedicated account manager supports you through onboarding, training and ongoing optimisation.

Can we run a pilot before committing to a full enterprise rollout?

Yes. We recommend it. A pilot lets you validate adoption, workflow fit and integration requirements with a contained scope before committing to a full deployment. Typical pilots cover one division or region, one asset class (e.g. fleet, plant or tools), and one or two core workflows (e.g. pre-starts and maintenance). Pilots usually run for four to six weeks. Our enterprise team supports stakeholder demos, security questionnaires, integration scoping and a rollout plan based on pilot results.