8 best IT asset management software 2026
Comparing the best IT asset management software for tracking hardware, software licences and IT inventory? We evaluated 8 platforms across discovery, lifecycle management, licence compliance, ITSM integration and pricing so you can shortlist and verify with vendors. The best fit depends on whether you need physical tracking, software compliance, or both.
TL;DR
Top 3 picks at a glance
MapTrackStrong for tracking physical IT assets (laptops, monitors, networking gear) alongside tools and equipment in a single register.
Jump to review ↓
Asset PandaHighly configurable asset management with custom fields and lifecycle tracking.
Jump to review ↓Free, open-source IT asset management with strong community support.
Jump to review ↓Trusted by construction, mining and field service teams
32+ verified reviews on G2 & Capterra
Quick verdict: best IT asset management software by category
Our top picks by use case. Click any card to jump to the full review.
MapTrack
Best for physical IT hardware tracking
Asset Panda
Best for flexible IT asset workflows
Snipe-IT
Best open-source IT asset management
Lansweeper
Best for automated IT discovery
ManageEngine AssetExplorer
Best for ITAM with ITIL workflows
Freshservice
Best ITSM platform with built-in ITAM
ServiceNow ITAM
Best enterprise ITAM for large organisations
InvGate Assets
Best mid-market ITAM with strong UX
Which IT asset management approach fits your team?
Different IT teams have different priorities. Use these profiles to narrow your shortlist.
The IT Manager tracking physical hardware
We mainly need to know where our laptops, monitors and networking gear are, who has them, and when they are due for replacement. Do I need a full ITAM suite?
If physical hardware tracking is your primary need, a general asset tracking platform with QR/barcode scanning, assignment workflows and lifecycle management is likely sufficient. MapTrack and Asset Panda both handle hardware tracking with audit trails. Save budget on enterprise ITAM unless you also need software licence compliance or network discovery.
Learn more →The IT Director managing software licences
We spend six figures on software licences annually and need to track installations, usage and compliance. Which platforms cover SAM?
For software asset management, evaluate ManageEngine AssetExplorer, ServiceNow ITAM or Freshservice. These include licence tracking, usage metering and compliance reporting. Lansweeper provides discovery data that feeds into SAM workflows. Verify SAM depth with each vendor for your specific licence types.
Learn more →The lean IT team wanting open-source
We have a small budget but in-house technical staff. Can open-source ITAM work for production use?
Snipe-IT is the leading open-source ITAM platform with a strong community. Self-hosting is free, and you get full control over data and customisation. Ensure you have capacity for server maintenance and security. The paid cloud version is available if you prefer a managed option.
Learn more →The enterprise IT operations team
We have 5,000+ IT assets, complex ITIL workflows and need ITAM integrated with our service desk. What scale of platform do we need?
ServiceNow ITAM is the most comprehensive enterprise option with full SAM, HAM and CMDB integrated into ITSM. Ivanti is another enterprise contender. Both require significant implementation investment. If you need ITAM + ITSM in one platform at mid-market pricing, evaluate Freshservice or InvGate. Run demos with your actual workflows before committing.
Learn more →In this guide
How we evaluated these platforms
We assessed each platform across six criteria relevant to IT asset management: asset discovery and tracking (network scanning, barcode, QR), hardware lifecycle management, software licence compliance, ITSM integration, mobile and offline support, and pricing model. Where we could not confirm a capability from public sources or vendor documentation, we note "verify with vendor" rather than guess.
- G2 IT asset management software reviews
- Capterra IT asset management software reviews
- Vendor websites and public documentation
- MapTrack customer interviews and case studies
This guide is published by MapTrack (rated 4.8/5 on G2 and 4.9/5 on Capterra). MapTrack is included as a physical IT hardware tracking option. We are transparent that MapTrack is not a full ITAM or SAM platform. We encourage you to shortlist two or three options and run a demo with your real workflows before deciding.
IT asset management software comparison table
Side-by-side overview of 8 platforms. Verify current features and pricing with each vendor.
| Software | Best for | Tracking | Check-out | Maintenance | Compliance | Offline | Pricing |
|---|---|---|---|---|---|---|---|
| MapTrack | Physical IT hardware | QR, barcode, GPS, BLE | ✓ | ✓ | ✓ | ✓ | Per asset; unlimited users |
| Asset Panda | Flexible IT workflows | Barcode, QR | ✓ | ✓ | ✓ | ✗ | Tiered; from ~$3K/yr |
| Snipe-IT | Open-source ITAM | Barcode, QR, manual | ✓ | ? | ✓ | ? | Free (self-hosted); cloud from ~$40/mo |
| Lansweeper | Automated IT discovery | Network discovery, agentless scan | ✗ | ? | ✓ | ? | Enterprise; custom quote |
| ManageEngine AssetExplorer | ITAM + ITIL workflows | Agent, agentless scan, barcode | ✗ | ✓ | ✓ | ? | Per IT asset; contact vendor |
| Freshservice | ITSM + ITAM | Agent, discovery probe, barcode | ✗ | ✓ | ✓ | ? | Per agent; from ~$19/mo |
| ServiceNow ITAM | Enterprise ITAM | Agent, discovery, CMDB | ✗ | ✓ | ✓ | ? | Enterprise; custom quote |
| InvGate Assets | Mid-market ITAM | Agent, agentless scan, network discovery | ✗ | ✓ | ✓ | ? | Mid-market; contact vendor |
✓ Confirmed✗ Not available? Verify with vendor
IT asset management software reviews
Detailed review of each platform including features, pricing and best fit.
MapTrack
Best for physical IT hardware trackingStrong for tracking physical IT assets (laptops, monitors, networking gear) alongside tools and equipment in a single register. Not a SAM or full ITAM suite.
Pricing: Per asset; unlimited users · Trial: 30-day free trial
MapTrack is a unified asset tracking platform that handles physical IT hardware, tools, equipment, plant and fleet in one register. QR/barcode scanning, GPS and BLE provide identification and location. Per-asset pricing with unlimited users lets IT and operations teams share a single system without per-seat costs.
For IT teams whose primary challenge is tracking physical hardware across offices, warehouses, sites and field locations, MapTrack provides assignment workflows, audit trails, maintenance triggers and compliance forms. It does not include software licence management, network discovery or ITIL workflows. Organisations needing SAM or automated discovery should pair MapTrack with a dedicated ITAM tool or choose a full ITAM platform.
Key features
- ✓Single register for IT hardware, tools and equipment
- ✓QR, barcode, GPS and BLE tracking
- ✓Assignment workflows with full audit trail
- ✓Maintenance work orders with meter and schedule triggers
- ✓Pre-starts, inspections and custom forms
- ✓Mobile and offline; iOS, Android, desktop
- ✓AI-assisted asset creation and data import
- ✓Per-asset pricing; unlimited users
- ✓SSO, RBAC, API, regional hosting (AU, EU, US)
- ✓Cost tracking and asset depreciation
Asset Panda
Best for flexible IT asset workflowsHighly configurable asset management with custom fields and lifecycle tracking. Per-asset pricing. Can require significant configuration to set up.
Pricing: Tiered; from ~$3K/yr · Trial: 14-day
Asset Panda offers configurable asset and inventory tracking with barcode/QR scanning, customisable workflows, lifecycle management and check-out/check-in workflows. Used by 3,000+ organisations including IT, education and healthcare teams for asset checkout and request-fulfilment workflows.
Strong customisation options let IT teams build tailored workflows for hardware checkout, warranty tracking, and lifecycle management. Custom fields, configurable statuses and approval workflows support complex IT asset processes. Tiered pricing starts at approximately $3K/yr with minimum user counts. No offline mode in the mobile app may limit field teams. Verify current features and pricing in a trial.
Key features
- ✓Configurable workflows and custom fields
- ✓Barcode/QR scanning with audit trails
- ✓Asset lifecycle management
- ✓Check-out/check-in with approvals
- ✓Custom forms and document storage
- ✓Integrations: Zendesk, JIRA, Slack and more
Snipe-IT
Best open-source IT asset managementFree, open-source IT asset management with strong community support. Requires technical setup for self-hosting. Paid cloud option available.
Pricing: Free (self-hosted); cloud from ~$40/mo · Trial: Free (open-source)
Snipe-IT is a free, open-source IT asset management platform purpose-built for tracking IT hardware. It supports laptops, desktops, licences, accessories, consumables and components with check-out/check-in, audit logging and lifecycle tracking. Self-hosted or cloud-hosted options.
Popular with IT teams wanting full control and customisation without vendor lock-in. Active open-source community with regular updates. Self-hosting requires a web server, PHP and MySQL, plus ongoing maintenance and security patching. The paid cloud-hosted option removes infrastructure burden. No automated network discovery. Verify mobile app capabilities with the vendor.
Key features
- ✓Free self-hosted; paid cloud option
- ✓IT hardware, licences, accessories tracking
- ✓Check-out/check-in with user assignment
- ✓Audit log and full asset history
- ✓LDAP/Active Directory integration
- ✓REST API for custom integrations
Lansweeper
Best for automated IT discoveryPowerful agentless network scanning for automated IT inventory. Best for large IT estates needing discovery across on-premises and cloud environments.
Pricing: Enterprise; custom quote · Trial: Free tier (limited assets)
Lansweeper is an IT discovery and inventory platform that automatically scans networks to find and catalogue IT assets, including hardware, software, IoT devices and cloud instances. Agentless scanning across Windows, Linux, macOS and network devices.
Automatic discovery eliminates manual data entry for large IT estates. Technology Lifecycle Management (TLM) provides warranty, end-of-life and support status tracking. Integrations with ServiceNow, Jira, Intune and SCCM extend into ITSM and endpoint management workflows. Enterprise pricing with custom quotes. Best suited for organisations with 500+ IT assets needing automated discovery.
Key features
- ✓Agentless network discovery and scanning
- ✓Hardware, software and cloud asset inventory
- ✓Technology lifecycle management
- ✓Risk and vulnerability insights
- ✓Integrations: ServiceNow, Jira, Intune, SCCM
- ✓On-premises and cloud deployment
ManageEngine AssetExplorer
Best for ITAM with ITIL workflowsComprehensive ITAM with software licence tracking, purchase orders and ITIL workflows. Part of the ManageEngine suite for integrated IT management.
Pricing: Per IT asset; contact vendor · Trial: 30-day free trial
ManageEngine AssetExplorer is an IT asset management platform with asset discovery, software licence compliance, purchase order management and ITIL-aligned workflows. Part of the ManageEngine/Zoho ecosystem, it integrates with ServiceDesk Plus for end-to-end ITSM.
Combines hardware asset tracking with software licence management and procurement workflows. Agent-based and agentless scanning options for inventory. CMDB (Configuration Management Database) support for IT service management. Pricing is per-IT-asset with different tiers. On-premises or cloud deployment. Best for IT teams already using ManageEngine products or needing integrated ITAM + ITSM.
Key features
- ✓IT asset discovery (agent and agentless)
- ✓Software licence compliance tracking
- ✓Purchase order and contract management
- ✓CMDB and ITIL workflow support
- ✓Integration with ServiceDesk Plus
- ✓On-premises and cloud deployment
Freshservice
Best ITSM platform with built-in ITAMModern ITSM platform with strong asset management built in. Per-agent pricing. Part of the Freshworks suite.
Pricing: Per agent; from ~$19/mo · Trial: 14-day free trial
Freshservice is an IT service management (ITSM) platform with built-in IT asset management, including discovery, inventory, software licence tracking and CMDB. Part of the Freshworks suite (Freshdesk, Freshsales). Modern UI with AI-powered service desk.
Combines service desk (incidents, problems, changes, releases) with asset management in one platform. Discovery Probe and agent-based scanning for automated inventory. Contract and licence management included. Per-agent pricing from approximately $19/agent/month (Starter tier). Unlimited end-users (requesters) on all tiers. Best for IT teams wanting ITSM and ITAM in one tool without managing separate platforms.
Key features
- ✓IT service desk with ITIL workflows
- ✓IT asset discovery and inventory
- ✓Software licence and contract management
- ✓CMDB with relationship mapping
- ✓AI-powered service catalogue
- ✓Integrations: Azure AD, Intune, SCCM, Jira
ServiceNow ITAM
Best enterprise ITAM for large organisationsComprehensive enterprise ITAM for large organisations with deep ITSM integration. Complex to deploy and expensive. Best for 1,000+ IT assets.
Pricing: Enterprise; custom quote · Trial: Contact vendor
ServiceNow IT Asset Management is an enterprise ITAM module within the ServiceNow platform. It provides hardware, software and cloud asset management with lifecycle tracking, licence optimisation and integration with the full ServiceNow ITSM suite.
The most comprehensive option for large enterprises already using ServiceNow for ITSM. Software Asset Management (SAM) module provides deep licence compliance and optimisation. Hardware Asset Management (HAM) covers the full lifecycle from procurement to disposal. Custom-quote pricing, significant implementation effort and ongoing administration. Not suitable for small or mid-market teams due to cost and complexity.
Key features
- ✓Hardware and software asset lifecycle management
- ✓Software licence optimisation (SAM)
- ✓CMDB with full relationship mapping
- ✓Integration with ServiceNow ITSM
- ✓Procurement and vendor management
- ✓Cloud asset management
InvGate Assets
Best mid-market ITAM with strong UXIT asset management with good UX, network discovery and ITIL support. Mid-market pricing. Integrates with InvGate Service Management.
Pricing: Mid-market; contact vendor · Trial: 30-day free trial
InvGate Assets is an IT asset management platform with agentless network discovery, hardware and software inventory, licence compliance and lifecycle management. Known for a clean, modern user interface. Integrates natively with InvGate Service Management for combined ITSM + ITAM.
Agent and agentless discovery options cover Windows, macOS, Linux and network devices. Software metering and licence compliance help manage software spend. CMDB with unified asset view. On-premises and cloud deployment. Mid-market pricing positions it between open-source tools and enterprise platforms like ServiceNow. Good option for organisations wanting discovery and ITAM without enterprise complexity.
Key features
- ✓Agentless and agent-based discovery
- ✓Hardware and software inventory
- ✓Software licence compliance and metering
- ✓CMDB with unified asset view
- ✓Integration with InvGate Service Management
- ✓On-premises and cloud deployment
Also worth considering
These platforms did not make our top 8 but may suit specific use cases:
- •Ivanti: Enterprise IT asset management with endpoint management, service management and security in a unified platform. Strong for large, complex IT environments. Custom-quote pricing.
- •SolarWinds Service Desk: Cloud-based ITSM platform with IT asset management, discovery and licence management. Part of the SolarWinds suite. Per-agent pricing from approximately $39/agent/month. Good for teams already using SolarWinds network monitoring tools.
What teams report after switching to MapTrack
Outcomes from businesses managing physical assets with MapTrack across industries.
70%
Reduction in asset loss and shrinkage
Customer-reported outcomes
1-2 days/week
Time saved on weekly equipment tracking
Saunders International
$142,000+
Stolen equipment recovered
Mega Electrics, under 48 hours
Days to weeks
Time to full platform rollout
AI-assisted setup
Need to track physical IT hardware? Try MapTrack free
Track laptops, monitors, networking gear and equipment in one register. Per-asset pricing with unlimited users. 30-day free trial.
- No credit card required
- Unlimited users
- Cancel anytime
What our customers say
“We used to spend 1-2 days a week tracking equipment. MapTrack gave us full visibility across every site.”
Steve McAllister
Site Manager, Saunders International
“The per-asset pricing meant we could roll out to 50 field staff without worrying about licence fees. Everyone has access.”
Operations Manager
Operations, Supagas
What is IT asset management?
IT asset management (ITAM) is the practice of tracking and managing an organisation's IT assets throughout their entire lifecycle, from procurement to disposal. This includes physical hardware (laptops, desktops, servers, networking gear, monitors, peripherals), software licences, and increasingly cloud subscriptions and virtual infrastructure.
ITAM software automates this process by providing a central inventory, assignment tracking, licence compliance monitoring and reporting. The goal is to know what you own, who is using it, where it is, and whether you are compliant with software licence agreements. For IT teams managing hundreds or thousands of assets across offices and remote workers, manual tracking via spreadsheets breaks down quickly.
ITAM vs general asset tracking: which do you need?
The distinction matters because it determines which platform fits your needs. Here is how the two approaches differ:
General asset tracking
Focuses on physical assets: where they are, who has them, what condition they are in. Uses QR codes, barcodes, GPS or BLE for identification. Handles assignments, audits, maintenance and compliance forms. Suits organisations tracking IT hardware alongside tools, equipment and fleet in one system.
Examples: MapTrack, Asset Panda
Dedicated ITAM
Adds IT-specific capabilities: automated network discovery, software licence compliance, CMDB, ITIL workflows and procurement. Scans networks to find devices automatically. Tracks software installations and licence usage. Integrates with ITSM service desks.
Examples: Lansweeper, ManageEngine, ServiceNow
When general tracking is enough: Your primary need is knowing which physical IT assets you own, who has them and where they are. You do not need automated network scanning or software licence compliance.
When you need dedicated ITAM: You manage hundreds of software licences, need automated discovery across your network, or must demonstrate licence compliance for vendor audits. In this case, choose a platform with built-in SAM, discovery and CMDB.
Key features to evaluate in ITAM software
- •Asset discovery: Automated scanning of your network to find devices, or manual entry via barcode/QR scanning. Agentless discovery is simpler to deploy; agent-based provides deeper data.
- •Hardware lifecycle management: Track assets from procurement through deployment, maintenance, redeployment and disposal. Warranty tracking, depreciation and end-of-life alerts.
- •Software licence compliance: Monitor installed software against purchased licences. Identify unused licences, overdeployment risks and upcoming renewals. Critical for vendor audit preparation.
- •CMDB and configuration management: Map relationships between IT assets, services and users. Essential for ITIL-aligned organisations. Not needed for basic hardware tracking.
- •Integration with ITSM: Connect asset data to your service desk (incidents, problems, changes) so technicians see which assets are affected. Native integration is smoother than API-only.
- •Check-out and assignment: Assign assets to users, departments or locations with audit trails. Important for laptop provisioning, equipment loans and onboarding/offboarding workflows.
- •Reporting and audit readiness: Generate reports for internal audits, compliance reviews and financial reporting. Export data for asset registers and insurance.
Build vs buy: open-source, commercial or enterprise ITAM
Your choice depends on IT team size, technical capacity and budget. Here are three common paths:
1. Open-source (Snipe-IT). Free to self-host with full source code access. Good for IT teams with in-house server administration skills who want maximum customisation and no vendor lock-in. Budget: server costs only. Trade-off: ongoing maintenance, security patching and no vendor support (unless you pay for the cloud version).
2. Commercial SaaS. Platforms like Asset Panda, Freshservice, InvGate and MapTrack provide hosted solutions with vendor support, regular updates and no infrastructure to manage. Pricing from approximately $19/agent/month to $3K+/year depending on model. Best for teams that want to get started quickly without managing servers.
3. Enterprise platform (ServiceNow, Ivanti). Comprehensive ITAM + ITSM + SAM in a unified platform. Significant implementation effort (weeks to months), custom-quote pricing and ongoing administration. Best for large organisations with 1,000+ IT assets, dedicated IT operations teams and budget for enterprise tooling.
Recommendation: Start with your biggest pain point. If it is "we do not know where our laptops are," a simple asset tracking tool may solve 80% of the problem in a week. If it is "we failed a software licence audit," invest in a platform with SAM and discovery. Do not over-buy. You can always add capabilities later.
Conclusion: choose the right fit for your IT assets
The best IT asset management software depends on what you are tracking (hardware only vs hardware + software licences), the size of your IT estate, and whether you need automated discovery or ITIL workflows. This guide compared 8 platforms ranging from open-source to enterprise. For physical IT hardware tracking alongside tools and equipment, MapTrack provides a simple, unified register with per-asset pricing. For full ITAM with software licence compliance and network discovery, evaluate Lansweeper, ManageEngine or ServiceNow based on your scale and budget.
Frequently asked questions
- What is IT asset management (ITAM) software?
- IT asset management software helps organisations track, manage and optimise their IT assets throughout the entire lifecycle. This includes physical hardware (laptops, servers, networking gear), software licences, and peripherals. ITAM platforms typically provide discovery, inventory, licence compliance tracking and reporting to reduce costs and support audits.
- What is the difference between ITAM and general asset tracking?
- General asset tracking focuses on knowing where physical assets are, who has them and what condition they are in, using QR codes, barcodes or GPS. ITAM adds IT-specific capabilities such as software licence management, automated network discovery, ITIL workflow integration and configuration management. If you primarily track physical IT hardware alongside tools and equipment, a general platform like MapTrack may be sufficient. If you need software compliance and discovery, choose a dedicated ITAM solution.
- Do I need a separate SAM (software asset management) tool?
- It depends on your compliance requirements. Some ITAM platforms like ManageEngine AssetExplorer and ServiceNow ITAM include software licence tracking natively. Dedicated SAM tools provide deeper licence optimisation and vendor audit support. If software licences represent a significant portion of your IT spend, evaluate whether your ITAM platform covers SAM or if a specialist tool is needed.
- How much does IT asset management software cost?
- Pricing varies widely by model. Open-source options like Snipe-IT are free to self-host. Per-agent platforms like Freshservice start from around $19 per agent per month. Per-asset platforms like MapTrack price by asset count with unlimited users. Enterprise platforms like ServiceNow use custom quotes. Expect annual costs from $0 (self-hosted open-source) to $50,000+ for large enterprise deployments. Always verify current pricing with each vendor.
- Can I track physical IT hardware without a full ITAM suite?
- Yes. If your primary need is tracking physical IT assets (laptops, monitors, networking gear, peripherals) by location, assignment and condition, a general asset tracking platform with QR or barcode scanning may be simpler and more cost-effective. MapTrack handles physical IT hardware alongside tools and equipment in one register. Add a dedicated ITAM or SAM tool if you also need software licence compliance or automated network discovery.
- What features should I look for in ITAM software?
- Start with your biggest pain points. For hardware tracking, look for barcode or QR scanning, lifecycle management and assignment workflows. For software compliance, look for licence tracking and usage metering. For large IT estates, automated network discovery saves significant manual effort. Also evaluate integration with your service desk (ITSM), reporting depth, mobile access and pricing model.
- Is open-source ITAM software reliable for production use?
- Snipe-IT is widely used in production environments by organisations of all sizes. Self-hosting gives you full control but requires technical staff for setup, maintenance and security. A paid cloud-hosted option removes infrastructure burden. Evaluate your team capacity for ongoing maintenance before choosing self-hosted open-source.
- Why does MapTrack publish this comparison guide?
- We include MapTrack as one option among others and are transparent about authorship. MapTrack is strong for physical IT hardware tracking but is not a full ITAM or SAM platform. We do not claim to be the best solution for every use case. Publishing this guide lets IT managers compare platforms in one place. Book a demo to see if MapTrack suits your physical asset tracking needs.
About the author
GM of Operations
Lachlan leads operations and go-to-market at MapTrack, focusing on SEO, product-led acquisition and helping heavy-industry teams discover better ways to manage their assets.
View LinkedIn profile →
Reviewed by Jarrod Milford
Commercial Director
Start tracking your IT assets in days
Track, assign and manage physical IT hardware alongside tools and equipment. Per-asset pricing with unlimited users. 30-day free trial.
4.8 on G2 · 4.9 on Capterra
- No credit card required
- Unlimited users
- Cancel anytime