Work order management software
Create, assign, schedule and close work orders from the field. Priority levels, parts linking, cost capture and full audit trails, so every maintenance job is tracked from request to completion without paper, phone calls or spreadsheets.
Trusted by construction, mining and field service teams
32+ verified reviews on G2 & Capterra
The challenge
Why paper work orders cost more than you think
Paper and spreadsheet-based work orders seem simple until jobs go missing, priorities are unclear, costs are untracked and nobody can prove what was done, when and by whom. The hidden cost of manual work orders is far greater than the paper they are written on.
Paper work orders get lost, damaged or forgotten
Paper dockets disappear between the workshop and the office. Jobs are completed but never recorded. Service history has gaps because the paperwork was lost in a ute, left on a bench or thrown away after the job. You cannot manage what you cannot find.
No priority system means urgent work gets buried
When every work order looks the same on a whiteboard or spreadsheet, urgent safety-related jobs compete with routine maintenance for attention. Critical defects sit in a queue behind oil changes. Without a priority system, the most important work is not necessarily done first.
No visibility into work order status or completion
Supervisors have no real-time view of which jobs are in progress, which are overdue and which are complete. They find out by calling technicians, checking the workshop or waiting for paperwork to arrive. By then, deadlines have been missed and the information is out of date.
No cost capture means no cost control
Paper work orders rarely capture parts used, labour hours or third-party costs accurately. Without this data, you cannot calculate maintenance cost per asset, compare actual spend to budget, or make informed repair-versus-replace decisions. Costs are invisible until they show up in accounts.
One platform
Creation, assignment, completion and cost tracking. One workflow
Stop managing work orders across paper dockets, whiteboards and spreadsheets. MapTrack brings work order creation, priority assignment, mobile completion, parts linking and cost capture into one platform your whole team uses.
Create & assign work orders
Create work orders manually, from maintenance schedules or from inspection failures. Assign to technicians by skill, location or availability. Push notifications ensure assignments are received immediately.
Explore create & assign work ordersMobile completion
Technicians receive, update and close work orders on their phone. Photos, parts, labour and notes are captured in the field. Offline mode means work continues on remote sites. No paper, no double entry.
Explore mobile completionPriority & scheduling
Configurable priority levels ensure urgent work is done first. Scheduling views show technician workload and availability. Dashboards highlight overdue and high-priority jobs so nothing critical is missed.
Explore priority & schedulingCost capture & reporting
Every work order captures parts, labour and third-party costs. Data rolls up to the asset level for TCO analysis. Reports show completion rates, cost trends and technician performance in real time.
Explore cost capture & reportingWork orders
Create, assign and track work orders digitally
Create work orders manually or let MapTrack generate them automatically from preventive maintenance schedules and inspection failures. Each work order includes asset details, task description, priority, due date and assigned technician. Push notifications ensure the right person knows about the job immediately. Dashboard views show open, in-progress and overdue work at a glance.
- Manual, scheduled and inspection-triggered work orders
- Priority levels from routine to safety-critical
- Push notification assignments to technicians on mobile
- Dashboard view of all work orders by status
- Automatic service history logging on completion
Mobile
Complete and close work orders from the field
Technicians receive work orders on their phone, see the asset details and task requirements, then record everything in the field. Parts used, labour hours, photos, notes and completion status are all captured on site. The app works offline and syncs when connectivity returns. Completed work orders feed the asset service history automatically with no office data entry required.
- Receive and complete work orders on iOS or Android
- Record parts used from the inventory register
- Log labour hours and third-party costs
- Attach photos and notes as evidence
- Offline mode for remote and underground sites
Field-ready
Work orders that work where your teams work
Maintenance happens on site, in workshops and on the road. Not at a desk. MapTrack runs on any phone or tablet so technicians receive, update and close work orders directly from the field. No specialist hardware, no paper and no office follow-up required.
Offline mode means work continues on remote sites and underground. Data syncs when connectivity returns. Unlimited users means every technician, supervisor, planner and contractor has access without adding per-seat costs.
iOS & Android
No specialist hardware required
Offline sync
Works without signal
Real-time updates
Status visible instantly
Unlimited users
No per-seat charges
Every work order tracked from request to completion
Digital work orders with priority assignment, mobile completion, parts linking and cost capture. Built for Australian maintenance teams.
- Used across Australia & New Zealand
- Per-asset pricing
- Unlimited users
Get started
How maintenance teams roll out digital work orders
Most teams are creating and completing digital work orders within one to two weeks. Start with your most active work order types and expand from there.
Import your asset register
Upload your existing asset list from a spreadsheet or scan assets in via the mobile app. MapTrack creates a digital register that work orders are linked to, building service history from day one.
Configure work order templates
Set up work order types, priority levels, assignment rules and notification preferences. Connect preventive maintenance schedules so work orders are generated automatically when a service is due.
Onboard technicians on mobile
Give technicians access on their phones. They receive work orders, record parts and labour, attach photos and close jobs from the field. MapTrack onboarding support is included at no extra cost.
Expand and refine
Add more work order types, connect inspection triggers, onboard additional teams and sites. Reporting data builds over time, giving you completion rates, cost trends and performance metrics.
Key features for work order management
Everything your maintenance team needs to create, assign, track and close work orders in one platform.
End the paperwork
Paper work orders disappear. Digital work orders build a service history that protects your business
MapTrack gives your technicians mobile work orders, your supervisors real-time visibility and your business a complete audit trail of every maintenance job, with parts and cost data included.
Frequently asked questions
Common questions about digital work order management for maintenance teams.
Resources for work order management
Guides, features and pages relevant to digital work order management.
Maintenance & work orders
How MapTrack handles work order creation, assignment, mobile completion and service history in one platform.
Explore maintenance & work ordersEquipment maintenance management
Preventive maintenance scheduling, OEM telematics integration and service history for your equipment fleet.
Explore equipment maintenance managementROI calculator
Calculate how much reactive maintenance, downtime and manual work order processes are costing your business.
Explore roi calculatorOther industries we serve
- Construction
- Civil contractors
- Plumbing contractors
- Electrical contractors
- HVAC contractors
- Landscaping
- Building services
- Mining and resources
- Oil and gas
- Industrial maintenance
- Facilities services
- Fleet and transport
- Government and councils
- Manufacturing
- Energy and utilities
- Infrastructure
- Healthcare
- Education
- IT assets
- Aviation
- Fire safety and protection
Work orders that actually get done
Join maintenance teams across Australia using MapTrack to create, assign and close digital work orders on mobile, with parts linking, cost capture and full audit trails in one platform.
Maintenance · Scheduling · Service history · Inventory · Compare