MapTrack changelog

Tiered maintenance service plans

Keep smaller and larger services in one maintenance schedule. Each level has its own triggers, procedure, parts and work-order defaults. The highest-ordered due service takes priority when levels become due together. Give each larger service its complete job definition; parts and procedures from smaller levels are not combined automatically.

• Separate service levels with a sequence preview
• Service labels carried through work orders and history
• Fixed intervals or intervals from completion
• Review earlier open jobs separately; they are not automatically merged

• See the service-plan example
• Set up a tiered service plan

Product release source checked 25 September 2026

Custom forms are easier to complete on mobile

Custom form submission now uses a mobile-first layout for field work, with section progress, larger tap targets for single-select and yes or no questions, and simpler page navigation. Drafts, signatures and attachments also have more reliable save, restore and offline-upload recovery. This update applies to entering and editing submissions.

• Clear section progress and simpler page navigation
• Larger tap targets for common field responses
• More reliable drafts, signatures and attachments
• Offline-upload recovery for interrupted submissions

• Create and complete a form

Product release source checked 7 September 2026

Automatic asset naming rules

Account owners can now create an opt-in naming rule from category, tag and selected custom field values. The setup includes a live preview, custom dividers and a bulk update for existing assets. Existing descriptions remain compatible, and the feature stays off until an owner enables it.

• Build names from category, tag and custom field values
• Preview the result before saving
• Apply the same rule to existing assets
• Keep or restrict manually entered descriptions

• See naming and shared views

Product release source checked 7 September 2026

Accessory quantities tracked through assignment and return

When an asset has accessories recorded against it, the assignment flow can now capture how many are taken and reconcile that count on return. Where dynamic accessory quantities are enabled, taking more than the recorded quantity shows a warning instead of blocking the handover, while a short return requires a reason, including Lost. Adding ad-hoc accessories remains available only where enabled.

• Record issue and return

Product release source checked 7 September 2026

More reliable asset picture uploads

A manual asset picture upload now reports success only after the file is stored, then refreshes the asset record so the image is available in the app. If the asset has no primary picture, MapTrack fills the gap automatically without replacing an existing valid primary picture. Browse, drag-and-drop and camera capture remain available.

Product release source checked 7 September 2026

Maintenance warnings no longer stop a safe checkout

If an asset has overdue preventive maintenance or a task already in progress, MapTrack now warns the person checking it out instead of blocking the assignment. The acknowledgement is recorded in the activity log. Unusable asset states and confirmed reservation conflicts still block checkout unless a permitted owner override applies.

• Record issue and return

Product release source checked 7 September 2026

Large PDF previews no longer crash on mobile

Previewing a large PDF on a phone could run the browser out of memory and close the tab. Previews are now rendered a page at a time, and show the same loading indicator as the rest of the app while they open.

Product release source checked 23 August 2026

Links that open the right page for whoever clicks them

Links to a specific page in MapTrack no longer need to know which account you are in. A link like app.maptrack.com/-/maintenance resolves to your own account and takes you straight there, signing you in first if you are signed out. Support replies, help guides and product emails can now point at the exact screen being discussed. Access is unchanged: the same permission checks run on arrival.

Product release source checked 23 August 2026

Maintenance service board

Maintenance now opens on a service board showing one row per asset, with current, next and last service together in the same view. Search and filters understand schedules, columns are configurable and resizable, and filtering and sorting happen server-side. Record Service, linked locations and work orders are all reachable from the row.

• One row per asset, with current, next and last service in view
• Schedule-aware search and filtering
• Configurable, resizable columns and server-side sorting
• Record Service, locations and work orders from the row

• See the Service Board example

Product release source checked 23 August 2026

Notes on individual request lines

Reservation requests can carry a note per line, on both specific assets and category requests, for the details a category cannot express on its own such as a three-phase spec or including the wheel kit. Booking conflicts are now shown one consistent way across the request flow instead of as stacked chips.

• Request and fulfil equipment

Product release source checked 23 August 2026

One Record Service flow, with meter readings captured at the service date

Recording maintenance used to be spread across schedule rows, asset actions and scan flows. It is now one guided Record Service workflow reachable from all three. Meter readings are captured against the date the service happened, and backdating a service no longer shifts the live next-due cycle unless you choose to.

• Read the saved service record

Product release source checked 25 September 2026

Capterra Best Value and Best Ease of Use 2026

MapTrack received Capterra's Best Value and Best Ease of Use badges for 2026.

Company record checked 23 August 2026