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Issue and return parts

Open the part and choose Issue from its stock actions. Select the source bin and decide whether the stock is consumed immediately or tracked on assignment custody. Use custody when items may come back. Return unused quantities to an active bin, record consumption separately and check the remaining deployed balance.

Lachlan McRitchie

Lachlan McRitchie

Co-Founder & GM of Operations

Published 25 September 2026

Product checked 25 September 2026 against the current MapTrack interface and feature documentation.

Before you start

Applies to
MapTrack web app
Access
Permission to manage parts, stock movements and the relevant assignments
Connection
Internet connection required for stock movements and assignment reconciliation
Time
Allow time to count the items and reconcile the movement

You'll need

  • A part with an active source stock bin
  • A checked quantity available to issue
  • A saved person or location for a tracked issue

Steps

  1. Check the part and source bin

    Open Parts/Inventory and the part record. Review On Hand, Reserved and Available stock at the intended source bin. Confirm the physical items and units before choosing a quantity.

  2. Choose the issue mode

    Open Issue and select the exact source bin. Choose immediate consumption for stock used up at issue, or assignment custody when you need to track it until it is returned or consumed.

    Good to know: An issue on custody is not the same as consumption. The outstanding quantity remains deployed against the assignment.

  3. Record the destination and quantity

    For tracked custody, choose the saved person and/or location, quantity and a useful note. If consuming immediately at Other destination, supply the external destination and the required note. Check the movement before saving.

  4. Check the saved custody

    Reopen the part and its Deployed view. Check the outstanding quantity and assignment context. Open the linked assignment to reconcile what has been issued rather than treating a lower bin balance as the entire stock position.

  5. Return or consume the actual quantity

    Use the assignment reconciliation controls for stock that comes back or is used. For a return, select an active destination bin and the quantity physically returned. The original source bin is preselected only if it is still active.

  6. Reconcile the final records

    Check the part’s transactions, bin balance and remaining deployed custody. For example, issuing six and returning two leaves four outstanding until a further return or consumption is recorded. That arithmetic is illustrative, not a customer result.

What you should see

Stock movements, the active bin balance and outstanding assignment custody explain where the issued quantity went.

Current limits

  • Stock movements and assignment reconciliation require a connection.
  • Available stock, on-hand stock and deployed custody describe different quantities. Do not add reserved stock to on hand a second time.
  • StockSense supports usage and reorder decisions; it does not establish that a purchase order was placed.

Troubleshooting

What you seeThe original bin is not selected for a returnLikely causeThe source bin may no longer be activeWhat to doChoose a valid active destination bin and verify the saved return there.
What you seeStock still appears in Deployed after a partial returnLikely causeOnly the returned quantity has been reconciledWhat to doCheck the remaining quantity against physical custody and record any actual consumption separately.
What you seeA movement appears wrongLikely causeThe wrong bin, unit or quantity may have been selectedWhat to doReview the transaction trail before making an authorised correction. Keep a note explaining the correction.

Common questions

Yes, when issued on tracked custody. Reconcile the returned quantity into an active stock bin and check the remaining outstanding balance.

No. The part detail separates on-hand stock from outstanding deployed custody. On-hand stock is also split into available and reserved quantities.

Still stuck?

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