Skip to main content

Equipment scheduling & planning

Equipment scheduling, from request to checkout

Book a specific asset or ask for a quantity from a category. Review the request, pick the available equipment and keep substitutions, shortages and the resulting handover connected. In MapTrack, equipment bookings are called Requests.

A surveyor in hi-vis beside a total station on a tripod on a gravel canal bank, with the MapTrack Requests list laid beside it showing who each request is for, its dates and its site.
Equipment requests
MapTrack Requests rows: Sarah Turner's request fulfilling, 28 Sep to 3 Oct 2026 at Officer Road Widening, and Jamie Webb's fulfilling, 28 Sep to 8 Oct 2026.
QR labelExample: scan to open its record
Calibration job openExample: WO-00005, total station
3 requests fulfillingExample: equipment requests
Equipment requests
MapTrack Requests rows: Sarah Turner's request fulfilling, 28 Sep to 3 Oct 2026 at Officer Road Widening, and Jamie Webb's fulfilling, 28 Sep to 8 Oct 2026.
QR labelExample: scan to open its record
Calibration job openExample: WO-00005, total station
3 requests fulfillingExample: equipment requests
Equipment requests
MapTrack Requests rows: Sarah Turner's request fulfilling, 28 Sep to 3 Oct 2026 at Officer Road Widening, and Jamie Webb's fulfilling, 28 Sep to 8 Oct 2026.
Calibration job openExample: WO-00005, total station
3 requests fulfillingExample: equipment requests
QR labelExample: scan to open its record

Read how these teams run MapTrack

  • Mineral Resources customer story
  • Hacer Group customer story
  • RIX Specialist Contracting customer story
  • Genus customer story
  • Mega Electrics customer story
  • Saunders International customer story
  • Specialised Plumbing and Drainage customer story
  • 365 Alongside customer story
Lachlan McRitchie

Lachlan McRitchie

Co-Founder & GM of Operations

Updated 25 October 2026

See the real Requests workflow

  • MapTrack Requests status counters: 1 pending, 1 scheduled and 3 fulfilling.

    With approval enabled, a request goes to Pending for the selected approver. Without it, a submitted request goes straight to Scheduled.

    MapTrack app · Demonstration data · Captured

    Follow one request
  • MapTrack Requests on a phone: Sarah Turner's and Jamie Webb's requests fulfilling and James Ward's pending, each with its dates.

    An equipment request records future demand. It names the person or location, the requested period and the assets or category quantities needed.

    MapTrack app · Demonstration data · Captured

    See what a request records
  • MapTrack request item: Cordless Drill DR-02 fulfilled as a substitute, replacing Cordless Drill DR-01, with the reason Damaged or unavailable.

    Stores can choose a replacement, compare it with the original and save a substitution reason and optional note.

    MapTrack app · Demonstration data · Captured

    See a substitution
  • MapTrack Assignments list, status and due back date columns: four active assignments due back between 6 Nov and 27 Nov 2026, and three complete ones due back 2 Oct and 12 Sep 2026.

    Complete & assign opens the handover for the fulfilled assets. Check the location, recipient where used, due-back date and required accessory quantities.

    MapTrack app · Demonstration data · Captured

    See the handover step
  • MapTrack open work orders: Replace lift cylinder hose on a CAT 140 Motor Grader, Replace cutting edge on a CAT 938H Wheel Loader, and Send total station for annual calibration.

    Read the live availability checks when picking and creating the assignment. An overdue service or an active task may produce an advisory warning.

    MapTrack app · Demonstration data · Captured

    Check readiness first
  • MapTrack maintenance card on a rotating laser level's record: one schedule, Survey Calibration, on track for 11 Mar 2027.

    MapTrack flags overdue maintenance, testing or calibration as a conflict at check-out.

    MapTrack app · Demonstration data · Captured

    See service planning

What does an equipment request record?

An equipment request records future demand. It names the person or location, the requested period and the assets or category quantities needed. Fulfilment records the equipment stores actually picks. Completing the handover creates the linked assignment, so the requested list and the issued list remain traceable.

A specific asset

Request a particular machine, instrument or tool by name. If it changes, retain the replacement and reason through the substitution flow.

A category quantity

Ask for two items from Survey & Testing, for example. Stores fills each slot with an eligible asset from that category or its subcategories.

MapTrack Requests on a phone: five requests, one pending, with Sarah Turner’s and Jamie Webb’s fulfilling, James Ward’s pending and a scheduled GNSS rover request.

Requests on a phone

Requests and their status on a phone, with the scan button at hand.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured at a 430 x 932 phone viewport in a demonstration workspace and shown in a phone frame.

Want to see it on your own gear?

Book a demo

30 minutes on Microsoft Teams

Follow one request through the handover

MapTrack Requests: 5 requests, 1 pending, 1 scheduled and 3 fulfilling, with each request’s recipient, dates, site and progress.

Equipment requests, from asked to fulfilled

Requests move from pending to scheduled to fulfilling, and each one shows who it is for, the dates and the site.

MapTrack app · Demonstration data · Captured

About this screenshot

Captured at a 1440 x 900 desktop viewport at 2x in a demonstration workspace, right of the sidebar.

  1. 1. Request what the job needs

    Set the destination, needed-from date and needed-until date. Add specific assets, category quantities or a mix of both. Save a draft while the requirement is still being worked out.

  2. 2. Approve when your account requires it

    Use the approval workflow when a supervisor needs to review demand before stores acts. The approver can approve with a note or reject with a reason. Teams without this requirement can use the Scheduled route.

  3. 3. Pick the equipment you will actually issue

    Fulfil with the item picker or supported scan workflow. For category demand, each picked asset fills one unit. If a named asset changes, save the replacement and its reason on the request.

  4. 4. Create the connected checkout

    Complete & assign opens the handover for the fulfilled assets. Check the location, recipient where used, due-back date and required accessory quantities. An incomplete assignment is not a completed handover.

  5. 5. Reconcile shortages and returns

    Keep any unfulfilled request quantity visible and decide whether it needs a follow-on request. At return, reconcile the assets and accessories against what actually went out, then check the saved assignment record.

Follow the step-by-step Requests guide

Want to see it on your own gear?

Book a demo

30 minutes on Microsoft Teams

A shortage should stay visible

MapTrack Request #255D in Fulfilling: an angle grinder fulfilled, drill DR-02 fulfilled as a substitute for DR-01 with the reason and note recorded, and one survey instrument still outstanding.

See what was picked and what is still outstanding

The request is for an angle grinder, drill DR-01 and one survey instrument, with Sarah Turner as recipient at Officer Road Widening and James Ward as approver. DR-01 was already out with another crew member, so stores sent DR-02 and recorded why. Two of three items are fulfilled and the survey instrument is still outstanding.

MapTrack app · Demonstration data · Captured

About this screenshot

Demonstration workspace with request approval switched on. The request was created, approved and part-fulfilled; the assignment has not been completed yet.

The demonstration above asked for an angle grinder, drill DR-01 and any one survey instrument. DR-01 was already out with another crew member, so stores fulfilled that line with DR-02 and recorded why. That leaves two items fulfilled and the survey instrument outstanding. The substitution reason and note stay beside the replacement.

This capture shows the request in Fulfilling after approval. It does not show a completed assignment. Approval depends on the account setting; the handover still needs to be completed and checked.

Use the equipment checkout workflow to record custody, and asset handover and returns to reconcile what comes back.

Check readiness before issuing equipment

A request can express demand even when equipment has a conflict. Read the live availability checks when picking and creating the assignment. An overdue service or an active task may produce an advisory warning; a damaged or written-off asset is a different condition. An authorised warning acknowledgement is retained with the assignment.

Keep service planning and completed service history alongside the handover decision. Requests, checkout and returns need a connection.

Equipment scheduling questions

Both. Choose a named asset when a particular item matters, or request a quantity from a category when stores can choose the actual equipment later. Category demand can include assets in its subcategories. The app calls these bookings Requests.

No. Approval is an account setting. With approval enabled, a request goes to Pending for the selected approver. Without it, a submitted request goes straight to Scheduled. A saved approver value alone doesn't enable the approval workflow.

Stores can choose a replacement, compare it with the original and save a substitution reason and optional note. The request retains the original and replacement details. Check the substitute's suitability and availability before issuing it.

Yes. You can confirm partial completion and create an assignment for the items actually fulfilled. The missing quantity remains visible on the completed request. A follow-on request can be created for that remainder; it isn't a second issue of the items already handed over.

Requests show availability conflicts, but planning demand isn't a guarantee that equipment can be issued. Concrete fulfilment and assignment creation check the actual assets. Overdue maintenance and in-progress tasks can be advisory warnings; unusable asset states and blocking availability conflicts are different. Read the warning or blocking reason before continuing.

Creating, approving and fulfilling Requests, creating the resulting assignment, and returning equipment require an internet connection. Load a work order before leaving reception if you need to complete maintenance procedures and per-asset outcomes offline; that is a separate field workflow.

Equipment scheduling books assets for a person or location over a requested period. Maintenance scheduling sets service intervals and the work needed to keep an asset ready. MapTrack connects both to the asset, while the Requests workflow handles demand, fulfilment and the resulting handover.

MapTrack flags overdue maintenance, testing or calibration as a conflict at check-out. If someone goes ahead anyway, that decision is logged on the asset.

Yes. Scan QR, barcode and Data Matrix labels with the phone camera or a handheld Bluetooth or USB scanner to fulfil a request and convert it into a check-out.

MapTrack flags meters whose readings are out of date, or whose estimated due date has passed without a new reading, so services don’t slip between readings. Each asset and schedule in MapTrack gets a 0 to 100 maintenance health score with 12 months of memory, so a run of late or skipped services still counts after it’s cleared.

Yes. Tiered service plans hold ordered services, such as 250, 500 and 1,000 hour services, on one schedule. MapTrack works out each asset’s usage rate from its recent readings and estimates when the next meter service will fall due. It also flags meters whose readings are out of date, or whose estimated due date has passed without a new reading, so services don’t slip between readings.

Test a real request with your stores team

Bring one equipment list, one destination and your approval requirements. Walk through the request, substitution, checkout and return before rolling it out.