Meter-based maintenance. Service when the asset needs it

Yes. Add ordered service levels to a MapTrack maintenance schedule. Each level has its own triggers, procedure, parts and work-order defaults. When several become due together, the highest-ordered due service takes priority. Include the full job in that service: smaller services’ procedures and parts are not automatically combined. Existing open jobs are not automatically merged when a larger service becomes due later.

No. The asset keeps its cumulative meter reading. Completing the service advances the next due point using the schedule’s cadence setting: a fixed interval or an interval from completion. Backdated service recording defaults to history only unless you choose to update next due.

Meter-based maintenance (also called usage-based maintenance) triggers service work orders when an asset reaches a defined usage threshold, such as engine hours, odometer kilometres or cycle counts, rather than on a fixed calendar schedule. This approach services assets when they actually need it, reducing over-servicing on low-use equipment and preventing under-servicing on high-use assets that would be missed by calendar-only schedules.

You define meter types and service thresholds per asset or asset type. Meter readings are recorded either manually by field staff on mobile or automatically via OEM telematics integrations. When a reading reaches the threshold and automatic generation is configured, MapTrack generates a work order and links it to the asset record with full service history. Planners can view due-soon and overdue assets in one dashboard.

MapTrack supports engine hours, runtime hours, odometer kilometres, cycle counts and custom meter types relevant to your assets. Multiple meter types can be tracked on the same asset and each can have its own service threshold. For example, an excavator might track engine hours for oil changes and cycle counts for hydraulic inspections, each with independent triggers.

MapTrack integrates with telematics systems from major OEMs including Caterpillar (Cat Product Link and VisionLink), Komatsu (KOMTRAX), John Deere (JDLink) and others. We also support fleet telematics providers and fuel card systems for odometer and runtime data. Where a direct integration is not available, readings can be entered manually or imported via CSV.

A service can be configured with time and meter triggers using AND or OR logic. Meter triggers can raise work orders from recorded readings when the configured conditions are met. For a date-based service, MapTrack shows it due soon from 14 days out and emails the person assigned a week ahead; raise the work order from the schedule in a couple of clicks, for one asset or a whole batch, or test the supported rule you set. A service requiring both a meter and a time condition also needs a manual work order or a supported rule you set.

During onboarding, your admin configures meter types and service thresholds per asset type or individual asset. For example, you might set a service trigger at every 250 engine hours for excavators and every 10,000 km for vehicles. Configure the schedule and its service triggers in Maintenance, then enrol the relevant assets. Thresholds can be adjusted at any time.

Field staff record meter readings through the MapTrack app on a phone or tablet. Open the asset or location, choose Record reading, enter the current value and save it.

Unlike a standalone CMMS, MapTrack combines meter-based maintenance with asset tracking, GPS location, QR scanning and compliance in one platform. Work orders are tied to the same record that shows who has the asset, where it is and what its compliance status is. This eliminates the disconnect between maintenance scheduling and asset operations that occurs with separate systems.

Yes. An AI dash cam’s location, trips, run hours and km land on the vehicle’s record in MapTrack, alongside meter readings from integrations or your team.

One MapTrack work order can span many assets, and each asset carries its own pass or fail, so a test and tag, calibration or certification round becomes one job with a per-asset result.

Each asset and schedule in MapTrack gets a 0 to 100 maintenance health score with 12 months of memory, so a run of late or skipped services still counts after it’s cleared. The maintenance service board shows servicing across your assets, and due-soon emails reach the assigned person when a service falls due within 7 days.

MapTrack works out each asset’s usage rate from its recent readings and estimates when the next meter service will fall due. It also flags meters whose readings are out of date, or whose estimated due date has passed without a new reading, so services don’t slip between readings. Run hours and kilometres come from GPS trackers, AI dash cams (estimated from trips), OEM and telematics feeds or manual readings.