Hacer Group

Hacer Group is a multi-discipline construction company based in Melbourne, delivering projects across commercial, industrial and infrastructure sectors. At any given time, Hacer has multiple projects running simultaneously across Victoria and interstate — each with its own set of plant, tools, equipment and compliance requirements. The logistics of managing assets across this many active sites had become a significant operational challenge as the business scaled.

The primary pain point was multi-site visibility. Project managers on each site managed their own asset registers, but there was no centralised view that showed the business what it owned, where everything was and what was available for the next project. When a new project was mobilising, the procurement team often had no reliable way to check whether the equipment they needed was already owned by the business and sitting idle on a recently completed site. This led to unnecessary hire costs and duplicate purchases that could have been avoided with better visibility.

Asset transfers between projects were another area of friction. Moving plant and equipment from one site to another required coordination between project managers, logistics teams and sometimes subcontractors. The handover process was informal — often just a phone call or a text message — and tracking who had what and when was unreliable. Compliance tracking added further complexity: different project types had different inspection and certification requirements, and keeping on top of all of them across multiple simultaneous projects was a constant administrative burden.

Hacer Group adopted MapTrack as their centralised asset management platform, covering everything from major plant and equipment down to power tools, safety equipment and temporary site infrastructure. The rollout began with a comprehensive asset audit and labelling exercise across all active project sites, establishing a complete and accurate baseline register for the first time.

The asset transfer workflow has been one of the most impactful features for Hacer’s operations. When plant or equipment needs to move from one project to another, the transfer is initiated, approved and recorded within MapTrack. Both the sending and receiving project managers have full visibility of the transfer, and the platform maintains a complete chain-of-custody record. This has transformed mobilisation planning — the procurement and logistics teams can now see at a glance what is available across all projects and make informed decisions about whether to hire, purchase or redeploy existing assets.

Compliance management has been streamlined significantly. Each asset’s inspection schedule, certification records and compliance documentation are stored in MapTrack and linked to automated alerts. When an item is approaching a compliance deadline, the relevant project team is notified automatically. Pre-start inspections are completed digitally by crews each morning, with results visible to project managers and safety teams in real time. The reporting capabilities have also given Hacer’s leadership team greater insight into asset costs, utilisation rates and maintenance expenditure across the business, supporting more strategic decision-making about fleet composition and capital investment.