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Free training matrix template

Free training matrix template (PDF-ready). Map roles to licences, tickets and competencies, track status and expiry, and prove WHS compliance.

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FreePDFUpdated Oct 2026

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Updated 26 Oct 2026

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Jarrod Milford

Jarrod Milford

Co-Founder & Commercial Director

Updated 26 October 2026

Short answer

A training matrix maps each person or role against the licences, tickets and competencies their work needs, with the status, verification date and expiry in each cell. Supervisors update it as competencies change and review it on a set cycle, which is practice, not law. Section 19 of the model WHS Act requires a PCBU to provide training, instruction and supervision, so far as is reasonably practicable.

Checked against Model WHS Act (Model WHS Bill as at 5 December 2025 (includes the Model WHS Legislation Amendment (Incident Notification) 2025)) on by the MapTrack templates team. How we check templates

Key takeaways

  • The MapTrack training matrix template has 5 columns and room for 11 entries. Columns: Name / role, Role / area, Competency / course, Status, Expiry.
  • A training matrix maps roles and people against the licences, tickets and competencies their work requires.
  • It supports the WHS Act 2011 section 19 duty to ensure workers are competent and supervised.
  • ISO 9001 clause 7.2 expects you to determine, evidence and evaluate competence; a matrix delivers that view.
  • The matrix is the overview grid; individual training records hold the underlying proof. Keep them linked.
  • Track verification and expiry dates so renewals and refreshers happen before a competency lapses.

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What is a training matrix template?

A training matrix, sometimes called a skills or competency matrix, is a single grid that maps every role or person against the training, licences, tickets and competencies they need to do their work safely and correctly. Each row is a person or position and each column is a required item, such as a white card, working at heights ticket, forklift licence, first aid certificate or a verification of competency. The cell records the status of that requirement: completed, in progress, expired or not required, along with the verification and expiry date. Read across a row and you see whether one worker is fully qualified. Read down a column and you see who across the team holds a given competency.

The matrix is a planning and evidence layer that sits above your individual training records. The matrix gives you the overview grid and the gaps at a glance, while each individual record holds the underlying certificate, assessment result and signed sign off for one person. Used together they answer two different questions: who can do this work right now, and where is the proof. For a person conducting a business or undertaking, that combination supports the duty to ensure workers are competent and supervised, and it gives auditors and clients a fast, defensible view of workforce readiness.

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Benefits of using this training matrix template

  • Compliance evidence: produce a single grid that shows auditors and principal contractors who holds which competency and when it expires.
  • Gap visibility: scan rows and columns to spot missing tickets, expired licences and single points of failure before they bite.
  • Expiry control: track verification and refresher dates so renewals happen early instead of pulling a worker off the tools.
  • Workforce planning: see which competencies are thin across the team and plan training, hiring and rostering around real coverage.
  • Role clarity: define the required competencies for every role once, so onboarding and inductions check against a known standard.
  • Audit readiness: link the matrix to underlying records so a request for proof of competence is answered in minutes, not days.

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What to include in a training matrix template

This training matrix template covers 9 key areas:

  • Worker or role identifier: name, employee number or position title for each row of the matrix.
  • Role, crew or work area: the team, site or department the person belongs to, for filtering and coverage views.
  • Required competencies as columns: licences, tickets, certificates, inductions and verification of competency relevant to the role.
  • Status indicator per cell: completed, in progress, expired, not required, using a consistent legend or colour key.
  • Issue and verification date: when the competency was attained, assessed or verified by a qualified assessor.
  • Expiry or refresher date: the renewal date, or a review date for competencies that do not formally expire.
  • Evidence reference: a link or document number pointing to the underlying individual training record or certificate.
  • Verified by and method: who confirmed competence and how, such as ticket sighted, assessment or supervised observation.
  • Notes and actions: planned training, bookings, conditions or restrictions, and any follow up owner and due date.

How to use this training matrix template

  1. Define the roles and the competencies each role requires.: List every role or position in scope, then for each one identify the mandatory licences, tickets, certificates, inductions and verifications it depends on. Draw this from your risk assessments, safe work procedures, regulatory requirements and the actual tasks the role performs day to day.
  2. Build the grid with people as rows and competencies as columns.: Set up the matrix so each row is a person or position and each column is a required competency. Group columns by category, such as high risk work licences, site inductions and first aid, so the grid stays readable as the number of competencies grows across multiple crews and sites.
  3. Populate current status from your existing records.: For every cell, record whether the competency is completed, in progress, expired or not required, then add the verification date and the expiry or refresher date. Pull this from certificates, licence cards, assessment results and your individual training files rather than relying on memory.
  4. Review the matrix for gaps and single points of failure.: Read down each column to see how many people hold a given competency, and read across each row to find under qualified workers. Flag any competency held by only one person, any expired item and any role where a mandatory requirement is missing, then prioritise the highest risk gaps.
  5. Assign actions, set reminders and keep it current.: For each gap or upcoming expiry, book the training or verification, record the owner and due date, and set a reminder well ahead of the expiry. Update the matrix whenever someone completes training, joins, leaves or changes role so the grid always reflects real workforce capability.

In MapTrack, you can automate compliance tracking and audit trails. Each submission is stored as a timestamped PDF against the asset record.

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How often should you complete this register?

A training matrix is a living document, so the cells change as people complete training, licences expire and roles shift. At a minimum, review the whole matrix on a set cycle, such as monthly for high risk crews or quarterly for lower risk teams, and update individual cells in real time as competencies are attained or expire. Drive the rhythm off the expiry dates: build a habit of checking what lapses in the next thirty, sixty and ninety days so renewals and refreshers are booked before anyone falls out of currency. Whenever a person joins, leaves or moves role, update their row straight away so coverage stays accurate.

The underlying duty does not name a frequency. Under the WHS Act 2011 a person conducting a business or undertaking must provide the information, training, instruction and supervision needed to protect workers, so far as is reasonably practicable, which means competence has to stay current as work and risks change. ISO 9001 reinforces this by asking organisations to determine competence, take action to close gaps and evaluate that the action worked, then retain the evidence. High risk work licences are typically valid for five years and renewed with the state regulator, so the matrix should carry those expiry dates and prompt action well ahead of the deadline rather than after a card has lapsed.

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Frequently asked questions

Under the WHS Act 2011 section 19, a person conducting a business or undertaking must provide the information, training, instruction and supervision needed to protect workers, so far as is reasonably practicable. A training matrix operationalises that duty. It defines the competencies each role requires, records who holds them, and flags gaps and expiries before work goes ahead. If a regulator or principal contractor asks how you ensure workers are qualified for high risk tasks, the matrix is your at a glance answer, backed by the individual records behind each cell. It will not by itself discharge the duty, but it makes meeting it visible and repeatable.

A training matrix is the overview grid: roles or people across one axis, required competencies across the other, with status and expiry in each cell so you can see coverage and gaps for the whole team at once. An individual training record is the underlying file for one person, holding the certificate, assessment result, licence number and signed sign off that prove a single competency. The matrix tells you who can do the work and where the gaps are. The record holds the evidence. Auditors usually want both: the matrix to navigate, and the records to verify any cell. Keep them linked so one points to the other.

ISO 9001 clause 7.2 (Competence) does not mandate a matrix by name. The standard defines competence as the ability to apply knowledge and skills to achieve intended results, and clause 7.5 covers the documented information you keep as evidence. A training matrix is the most common and practical way to meet those requirements in one view, which is why auditors expect to see one. Pair it with retained records of certificates and assessments and you have a defensible competence system that satisfies clause 7.2 and the related documented information requirements.

Give every competency cell two dates: a verification date for when it was attained or assessed, and an expiry or refresher date for when it lapses. For high risk work licences, which are generally valid for five years, record the card expiry and set a review well ahead so renewal happens before the deadline. For competencies that do not formally expire, set an internal review date to re prove currency through verification of competency. The discipline is checking what lapses in the next thirty, sixty and ninety days. On paper that is a manual scan; a digital system can flag and notify automatically so nothing slips past its expiry unnoticed.

Yes. This training matrix template is completely free to download and use, with no account required. It downloads as a PDF you can keep or print for your team board. Use it as a spreadsheet or printed grid for as long as it suits you. When manual expiry tracking across multiple crews and sites becomes the bottleneck, MapTrack turns the matrix into a live competency register with each ticket's expiry date on the person's record, evidence attached to each record and audit ready exports. Start free or book a demo to see how.

Applicable regulatory standards

This template is a starting point. Check the current requirements that apply to your equipment, work and location. The template alone does not establish compliance.

  • Model Work Health and Safety Act (Model Work Health and Safety Bill)

    Edition: Model WHS Bill as at 5 December 2025 (includes the Model WHS Legislation Amendment (Incident Notification) 2025)

    Primary duty, including the information, training, instruction and supervision workers need, so far as is reasonably practicable.

    • s 19: Primary duty of care: a PCBU must ensure, so far as is reasonably practicable, the health and safety of workers and others, including safe plant, systems, training and supervision.

    Safe Work Australia (drafted by the Parliamentary Counsel's Committee)

  • Model Work Health and Safety Regulations

    Edition: Model WHS Regulations as at 5 December 2025 (cited within as the Work Health and Safety Regulations 2011)

    Training must suit the work and its risks; high risk work needs a licence of the listed class, with exceptions. It prescribes no training matrix or VOC form.

    • reg 39: Information, training and instruction given to workers must suit the work, its risks and the control measures.
    • Part 4.5: High risk work: licences for each class of high risk work, the exceptions in reg 82, supervision, licence evidence and the licensing process.
    • Schedule 3: High risk work licence classes, including scaffolding, rigging, cranes, hoists, forklift trucks and boom-type EWPs.

    Safe Work Australia (drafted by the Parliamentary Counsel's Committee)

  • Quality management systems - Requirements

    Edition: ISO 9001:2026 (Edition 6, published 16 September 2026)

    Competence and documented information, where the organisation runs an ISO 9001:2026 quality system.

    • 7.2: Competence requirements within the quality management system.
    • 7.5: Documented information: creating, updating and controlling required records and documents.

    International Organization for Standardization (ISO)Sold by the publisher

  • Occupational health and safety management systems - Requirements with guidance for use

    Edition: ISO 45001:2018 (Edition 1) with Amd 1:2024 (climate action changes)

    Competence of workers affecting OH&S performance, where an ISO 45001 system is in place. It does not replace WHS law.

    • 7.2: Competence of workers that affects OH&S performance.

    International Organization for Standardization (ISO)Sold by the publisher

Each source was read at its publisher and the page checked on 26 October 2026. The publisher's current text is the authority.

Training matrix template preview

Training matrix template template preview showing fields and layout

The numbers behind this training matrix template

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<div style="max-width:480px;font-family:system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;border:1px solid #E5E7EB;border-radius:12px;padding:20px;background:#ffffff;">
  <p style="font-size:12px;font-weight:700;letter-spacing:0.05em;text-transform:uppercase;color:#071D49;margin:0;">Free template</p>
  <p style="font-size:18px;font-weight:700;color:#071D49;margin:6px 0 0;">Training matrix template</p>
  <ul style="margin:12px 0 0;padding-left:18px;color:#374151;font-size:14px;line-height:1.6;">
    <li style="margin:4px 0;">Worker or role identifier: name, employee number or position title for each row of the matrix.</li>
    <li style="margin:4px 0;">Role, crew or work area: the team, site or department the person belongs to, for filtering and coverage views.</li>
    <li style="margin:4px 0;">Required competencies as columns: licences, tickets, certificates, inductions and verification of competency relevant to the role.</li>
    <li style="margin:4px 0;">Status indicator per cell: completed, in progress, expired, not required, using a consistent legend or colour key.</li>
    <li style="margin:4px 0;">Issue and verification date: when the competency was attained, assessed or verified by a qualified assessor.</li>
    <li style="margin:4px 0;">Expiry or refresher date: the renewal date, or a review date for competencies that do not formally expire.</li>
  </ul>
  <p style="font-size:13px;color:#6B7280;margin:14px 0 0;padding-top:12px;border-top:1px solid #E5E7EB;">Free <a href="https://www.maptrack.com/templates/training-matrix-template" style="color:#071D49;font-weight:600;text-decoration:none;">Training matrix template</a> by MapTrack</p>
</div>

Free to reuse, including commercially. This template is published under a Creative Commons Attribution 4.0 licence. Copy it, adapt it, put it on your own site or in your own docs. All we ask is that you credit MapTrack with a link back to this page. The snippet above already includes that credit, so if you use it as-is you’re covered.

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The MapTrack training matrix template has 5 columns and room for 11 entries.

Short attribution
MapTrack Training matrix template, https://www.maptrack.com/templates/training-matrix-template
Reference list
MapTrack. (2026). Training matrix template [Checklist template]. Retrieved from https://www.maptrack.com/templates/training-matrix-template

Free to reuse with credit under a Creative Commons Attribution 4.0 licence. If you’d rather link straight to it, the page is https://www.maptrack.com/templates/training-matrix-template.

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