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Free repair order template

Free repair order template (PDF-ready). Authorise a repair, record the fault, estimate, parts, labour and charges, then close out with a signed approval.

Don't just download it - use it live. Start a free workspace with this repair order template already built, so your crew can run it from a phone.

Jarrod Milford

Jarrod Milford

Commercial Director

Updated 10 August 2026

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Use this repair order template in MapTrack

  • Fill it in on a phone, attach photos to any check
  • Automatic reports and audit trails
  • The same checks as the PDF, ready to run
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Key takeaways

  • A repair order authorises spend on a specific repair, which is what separates it from a general work order.
  • Diagnose before you estimate, because an estimate built on a guess is the main cause of approval blow-outs.
  • Record the reported fault and the confirmed cause separately, since they are different pieces of evidence.
  • Tag every job as chargeable, warranty or rework, or you lose both supplier recovery and the repeat-fault signal.
  • Closed repair orders build the cost history that repair versus replace decisions actually depend on.

Enter your email below to download this repair order template as a ready-to-use PDF.

Updated 10 Aug 2026

How to use: download the PDF, print or complete digitally on any device.

  • PDF format, ready to print or fill on screen
  • Use as-is or customise to suit your operation
  • Go digital in MapTrack for photos, alerts and audit trails

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FreePDFUpdated Aug 2026

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Used by construction, mining and field service teams

Saunders InternationalMineral ResourcesSupagasHacer GroupMetro TunnelUltrabuilt

What is a repair order template?

A repair order template is the authorising document for a specific repair on a specific asset. It records the item and its identifiers, the reported fault and the diagnosis behind it, the estimated cost and the approval to proceed, then the parts and labour actually consumed, the charges, and the sign-off confirming the item is back in service. Unlike an internal job list, a repair order carries a commercial dimension: someone has to authorise the spend before the work starts, and someone has to accept the result and the invoice afterwards.

That authorisation step is what makes the repair order worth using even inside your own workshop. It forces a diagnosis before a decision, puts an estimate in front of whoever owns the budget, and creates a hard record of what was approved so the conversation about the final bill is short. Over time the closed repair orders become the repair history of each asset, which is what tells you whether a machine is worth another gearbox or whether the repair spend has quietly passed the point where replacement is the better call.

Learn more about maintenance and work orders in MapTrack.

Benefits of using this repair order template

  • Approval before spend: an estimate and an authorising signature stop repairs escalating past what anyone agreed to pay.
  • Diagnosis on the record: separating the reported fault from the confirmed cause stops the workshop chasing the wrong symptom.
  • Accurate charging: parts, labour and sublet costs captured against the job make the invoice defensible line by line.
  • Warranty and rework clarity: recording whether the job is chargeable, warranty or rework stops the same repair being paid for twice.
  • Repair history per asset: closed repair orders build the cost record that repair versus replace decisions actually depend on.
  • Clean handback: a signed close-out confirming return to service ends the ambiguity about whether the item can be used again.
  • Audit evidence: a dated, authorised repair trail demonstrates a controlled maintenance process for ISO 55001 and plant duties.

Benefits of digitising forms in MapTrack

When you move your work orders from paper to MapTrack, you get:

  • Field users can easily scan a QR code to complete a form on mobile. Unlimited users.
  • Automatically get alerts when faults are identified.
  • Link every form digitally as a PDF to the relevant asset, location or person.
  • Receive a digital PDF copy with every submission to your email.
  • Ability to share forms digitally.
  • Build conditional logic (show or hide questions based on answers).
  • Take pictures or attach photos. Not possible with a paper-based form.
  • Electronic signatures.
  • Edit forms later without reprinting.
  • Restrict permissions (who can view, complete or approve).
  • Build forms with AI (describe what you need and MapTrack suggests the form).
  • Trigger work orders automatically when a fault is logged during an inspection.
  • Track service intervals by hours, kilometres or calendar date in one place.
  • Attach supplier invoices and parts receipts to each maintenance record.

Book a demo to see how MapTrack handles work orders.

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Saunders International

Steve McAllister

Asset Coordinator, Saunders International

What to include in a repair order template

This repair order template covers 10 key areas:

  • Repair order number and date raised, so the job can be referenced on quotes, parts orders and invoices
  • Asset details: description, make, model, serial or registration, asset ID and current meter reading
  • Customer or cost centre, contact and the purchase order or account the work is charged to
  • Reported fault as described by the operator, kept separate from the workshop diagnosis
  • Diagnosis and confirmed cause, including any test results or fault codes read
  • Estimate: parts, labour hours and sublet work, with a not-to-exceed figure and an approval limit
  • Authorisation to proceed: who approved it, on what date, and by what method
  • Parts and materials used, with part numbers, quantities and unit costs
  • Labour booked by technician, hours and rate, plus any sublet or contractor invoices
  • Work performed, further faults found, return-to-service confirmation and close-out signatures

How to use this repair order template

  1. Raise the order and record the reported fault: Capture the asset, meter reading and the fault exactly as the operator described it, in their words. The reported symptom and the eventual diagnosis are different pieces of information and mixing them makes both less useful later.
  2. Diagnose before you estimate: Confirm the actual cause before pricing the job, including reading fault codes and testing rather than assuming. An estimate built on a guess is the main reason repair orders blow out and approvals have to be reopened halfway through.
  3. Estimate and get authorisation: Price the parts, labour and any sublet work, set a not-to-exceed figure, and get it approved by whoever owns the budget before work starts. Record who approved it and when, so the final invoice is never a surprise.
  4. Carry out the work and book everything to the order: Confirm isolation or lockout requirements, then complete the repair. Book every part, every labour hour and every sublet invoice against the order as you go, because costs reconstructed at the end are always wrong.
  5. Re-authorise if the scope changes: If you find further faults or the job is heading past the approved figure, stop and get a variation approved rather than pressing on. Record the additional scope and the new authorisation on the same order.
  6. Test, close out and hand back: Test the repair under load rather than at idle, confirm the item is fit to return to service, then have the technician and the customer or supervisor sign the close-out. File the completed order against the asset repair history.

In MapTrack, you can schedule and track maintenance digitally. Each submission is stored as a timestamped PDF against the asset record.

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How often should you complete this work order?

Raise a repair order for every chargeable or authorised repair, including internal jobs where a cost centre is being charged. Small repairs done off the books are the ones that make an asset look cheap to run right up until the year it is not, because none of that spend ever reached its record.

Review open repair orders weekly. Anything sitting unapproved is a machine out of service waiting on a decision, and anything approved but not started is capacity you have already committed. Both are worth chasing before they turn into downtime that nobody planned for.

Frequently asked questions

A work order is the general instruction to carry out a job, and it covers planned, preventive and corrective work alike. A repair order is narrower and more commercial: it exists to authorise and cost a specific repair, so it carries an estimate, an approval to proceed, a not-to-exceed figure and a charging record. In a workshop that bills customers or cross-charges cost centres, the repair order is the document that controls spend. In a purely internal maintenance operation, the work order often does both jobs.

ISO 55001 expects controlled, traceable records of the work carried out on an asset, and work health and safety regulations require plant to be maintained and inspected so it remains without risks to health and safety. A repair order meets both when it records the fault, the diagnosis, the parts and labour used, who carried out and authorised the work, and the confirmation that the item was returned to service. Under Australian Consumer Law a repairer also has notice obligations where refurbished goods or parts may be used, so record what was fitted rather than just that the fault was fixed.

Treat the estimate as a not-to-exceed figure rather than a fixed quote, and say so on the form. Repairs uncover faults that could not be seen at diagnosis, so the workable arrangement is an approved ceiling plus an agreement that anything above it needs a fresh authorisation. What matters is that the customer or budget holder is never asked to accept an invoice for work they did not approve, which is why the variation line on the order is as important as the original estimate.

Tag the job type on the order at the point it is raised, and keep the tag even if the classification changes later. Warranty work is recovered from the supplier, rework is absorbed because the fault was in your own previous repair, and chargeable work is billed to the customer or cost centre. Without the tag, all three end up in the same cost bucket, and you lose both the supplier recovery and the signal that a particular repair keeps coming back.

When the item has been tested under load, confirmed fit to return to service, and the close-out has been signed. Closing on the day the technician finishes is tempting but premature if the item has not been run properly, because a repair that fails on first use is far cheaper to catch in the workshop. Any further fault found during the repair should be raised as its own order rather than left as a note on a closed one.

Yes, it is completely free. Open it in your browser, then use Print and choose Save as PDF to keep a copy or print a pad for the workshop. You do not need a MapTrack account. If you want to move beyond paper, MapTrack raises repair orders against each asset, captures parts, labour and photos, tracks approvals and keeps the full repair history in one place. Start a free trial or book a demo to see how.

Applicable regulatory standards

This template aligns with the following regulations and standards:

  • ISO 55001:2024 Asset management (traceable records of work performed on an asset)
  • ISO 9001:2015 Clause 8.5.1 Control of production and service provision
  • Work Health and Safety Regulation, maintenance and inspection of plant (model regulation 213)
  • Australian Consumer Law (Competition and Consumer Act 2010, Schedule 2), repairer notice obligations where refurbished goods or parts may be used

The numbers behind this repair order template

Every figure below is sourced and dated, so you can quote it in a toolbox talk, a budget case or a board paper without having to chase the original report.

Embed this free template on your website

Run an industry blog, trade association site, or training resource? Drop a preview of this free repair order template straight into your page. The snippet is self-contained, needs no scripts, and links readers back to the full free template.

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  <p style="font-size:12px;font-weight:700;letter-spacing:0.05em;text-transform:uppercase;color:#071D49;margin:0;">Free template</p>
  <p style="font-size:18px;font-weight:700;color:#071D49;margin:6px 0 0;">Repair order template</p>
  <ul style="margin:12px 0 0;padding-left:18px;color:#374151;font-size:14px;line-height:1.6;">
    <li style="margin:4px 0;">Repair order number and date raised, so the job can be referenced on quotes, parts orders and invoices</li>
    <li style="margin:4px 0;">Asset details: description, make, model, serial or registration, asset ID and current meter reading</li>
    <li style="margin:4px 0;">Customer or cost centre, contact and the purchase order or account the work is charged to</li>
    <li style="margin:4px 0;">Reported fault as described by the operator, kept separate from the workshop diagnosis</li>
    <li style="margin:4px 0;">Diagnosis and confirmed cause, including any test results or fault codes read</li>
    <li style="margin:4px 0;">Estimate: parts, labour hours and sublet work, with a not-to-exceed figure and an approval limit</li>
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  <p style="font-size:13px;color:#6B7280;margin:14px 0 0;padding-top:12px;border-top:1px solid #E5E7EB;">Free <a href="https://www.maptrack.com/templates/repair-order-template" style="color:#071D49;font-weight:600;text-decoration:none;">Repair order template</a> by MapTrack</p>
</div>

Please keep the “by MapTrack” attribution link in the snippet.

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