Free work order / job card template

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See the first page of the work order below. Enter your email above to download the full 2-page PDF-ready template.

What is a work order / job card?

A work order (or job card) is a formal document used to authorise, assign and record maintenance, repair or inspection work on an asset. It acts as the official instruction to carry out a task and, once completed, becomes a permanent record of what was done, who did it, what parts were used and how long it took.

Work orders are used across industries - construction, manufacturing, facilities, mining, fleet maintenance and more wherever assets need to be kept in working order. They can be triggered by a reported fault, a failed pre-start inspection, a scheduled service, or a compliance requirement.

Benefits of digitising work orders in MapTrack

When you move from paper job cards to digital work orders in MapTrack, you get:

• Create work orders instantly from a failed inspection item. The asset is flagged until the fault is cleared.
• Technicians update status and attach photos from mobile, including offline.
• Every work order is linked to the asset's full maintenance history with timestamps.
• Automatically schedule recurring work orders based on time, calendar or meter readings.
• Get alerts when work orders are overdue or not started.
• Supervisors can approve, reassign or escalate from any device.
• Track parts and costs against each job, no spreadsheet required.
• Export or email a PDF copy of any completed work order for records.
• Restrict who can create, assign or close work orders with permission controls.
• Build work orders with AI, describe the job and MapTrack suggests the steps.

Book a demo to see digital work orders in MapTrack.

What to include in a work order / job card

Our free work order template includes two pages:

Page 1. Job request

• Job details: work order number, date raised, date required, job title, site/location, department, priority (low/medium/high/critical) and work type (corrective, preventive, inspection, safety, project).
• Asset / equipment: asset ID or tag, asset name, make/model, serial/rego, meter or hours reading, and asset location.
• Requested by: requester name and contact, assigned technician and supervisor.
• Fault description / work required: written description of the fault or task to be carried out.
• Safety notes / hazards / permits required: any known hazards, required PPE or permit-to-work requirements.

Page 2. Work record

• Materials / parts used: part ID, description, quantity, unit cost and supplier notes for each item used.
• Labour / time record: technician name, start time, finish time and total hours for each person.
• Work completed / findings: description of what was actually done and any findings during the job.
• Job status: complete, partial (follow-up required), on hold (parts ordered) or referred/escalated.
• Further actions required: any follow-up tasks, additional parts needed or next steps.
• Declaration and sign-off: technician and supervisor signatures with date and time.

Frequently asked questions

What is a work order / job card?

A work order (also called a job card) is a document used to authorise, assign, and record a maintenance or repair task. It captures the fault or job request, the asset involved, who is responsible, what was done, parts used, time spent, and sign-off from the technician and supervisor. Work orders provide a full audit trail for each task.

What should be included in a work order template?

A complete work order template should include: job details (work order number, date, priority, type), asset or equipment information, requester and assigned technician, fault description and work required, safety notes or permit requirements, materials and parts used (with quantities and costs), labour time records, a description of work completed, job status (complete, partial, on hold), and sign-off from the technician and supervisor.

What is the difference between a work order and a job card?

Work order and job card are used interchangeably in most industries. Some organisations use 'work order' for planned or formal maintenance tasks and 'job card' for day-to-day reactive repairs, but both refer to a document that authorises and records work on an asset.

Can I use a digital work order system instead of paper?

Yes. Digital work orders eliminate lost paperwork, allow real-time status updates, and link directly to the asset's maintenance history. MapTrack lets you create and manage work orders from mobile or desktop, triggered manually, from an inspection fault, or on a schedule. Technicians can update status and attach photos from the field. Book a demo to see how.

Is the template free to use without MapTrack?

Yes. Download and use the work order template for free. Open the file and use your browser's Print → Save as PDF to save a copy. No MapTrack account required. If you'd like digital work orders linked to your assets with automatic scheduling, fault escalation and audit trails, we'd love to show you MapTrack.