How Hacer Group Gained Real-Time Gear Visibility

Hacer Group is a well-established Victorian construction company delivering commercial and residential projects across Melbourne and regional Victoria. Their HSEQ team, led by Denis Slaviero, is responsible for ensuring every piece of equipment on every site is compliant, serviced and accounted for. With multiple active projects running simultaneously, that responsibility was becoming increasingly difficult to manage with spreadsheets.

The core problem was fragmentation. Each project site maintained its own equipment register. Typically an Excel spreadsheet managed by the site supervisor.

These spreadsheets tracked what equipment was on site, who had it and when it was last serviced. But they were only as current as the last time someone remembered to update them. Equipment would move between sites, get serviced, or be reassigned, and the spreadsheet would not reflect those changes until someone manually edited it days or weeks later.

For the HSEQ team, this created real compliance risk. If a piece of equipment was overdue for servicing and deployed on a project, it could result in a safety incident or a failed audit.

Denis and his team were spending hours each week chasing site supervisors for updated spreadsheets, cross-referencing servicing records and trying to build a picture of the fleet's compliance status. The process was manual, error-prone and never quite current.

The situation was compounded by the fact that workers on site had no easy way to record equipment movements. Taking a tool or piece of equipment from one location to another was not logged unless someone remembered to update the spreadsheet. This meant the HSEQ team's records were always lagging behind reality.

The transformation was immediate and significant. Hacer Group went from a fragmented, manually-updated spreadsheet system to real-time equipment visibility across every active project.

Denis Slaviero and the HSEQ team no longer spend hours each week chasing information. It is all in MapTrack, updated in real time by the people using the equipment.

Servicing compliance improved markedly. With automated alerts and a clear dashboard showing overdue items, equipment is serviced on schedule. The HSEQ team can demonstrate compliance to auditors and clients by pulling up any asset's complete service history, inspection records and documentation directly from the platform.

The elimination of spreadsheets also removed the version-control problems that had plagued the previous system. There is now a single source of truth for every asset. When a piece of equipment moves from one project to another, the transfer is recorded in MapTrack and the updated location is immediately visible to everyone who needs to know.

Worker adoption was strong because the QR code scanning workflow is fast and does not disrupt their workday. The HSEQ team reports that equipment accountability has improved - workers know that every check-out and check-in is recorded, which has reduced the casual "borrowing" of tools between crews that previously went untracked.