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Working at Heights

Lachlan McRitchie

Lachlan McRitchie

Co-Founder & GM of Operations

Published 22 September 2026

Working at heights refers to any task where a person could fall a distance likely to cause injury, requiring risk controls such as guardrails, harnesses, scaffolding and documented safe work procedures.

Working at heights refers to any work performed in a location where a person could fall a distance likely to cause injury. In Australia, the model WHS Regulations set no minimum height: the duty covers any fall from one level to another that is reasonably likely to cause injury, and construction work with a risk of a fall of more than 2 metres also needs a safe work method statement. It includes work on roofs, scaffolds, ladders, elevated work platforms (EWPs), and open edges. Controls follow the hierarchy: eliminate the need for height work first, then use passive fall prevention, work positioning, and finally fall arrest systems.

What the model Regulations require

Part 4.4 of the model Work Health and Safety Regulations (5 December 2025) deals with falls. Regulation 78 requires a PCBU to manage, under Part 3.1, the risks of a person falling from one level to another where the fall is reasonably likely to cause injury to that person or anyone else. That covers a fall in or on an elevated workplace, near an opening or an edge, through a surface, or from any other place a person could fall.

Working at heights is often described as work at 2 metres or more. That is shorthand, not the legal test: regulation 78 sets no minimum height, and turns on whether a fall is reasonably likely to cause injury.

So far as is reasonably practicable, the work must be done on the ground or on a solid construction (regulation 78(3)), and the PCBU must provide a safe way into and out of the workplace and any area a person could fall from (78(4)). A solid construction has a surface that can support everyone and everything on it, barriers around its perimeter and openings, an even and readily negotiable surface and gradient, and a safe way in and out (78(5)).

Victoria is not a model WHS state; its duties sit under the Occupational Health and Safety Act 2004. This page is general information, not legal advice: confirm the detail with your state or territory regulator.

Sources: Safe Work Australia: model Work Health and Safety Regulations (5 December 2025)

The order of fall controls

If the risk of a fall can't be eliminated, regulation 79 requires the PCBU to minimise it with adequate protection: a safe system of work that uses the first of these controls that is reasonably practicable, moving down the list only when the one above is not.

OrderControlWhat the Regulations sayExamples in the model Code
1Fall prevention deviceIncludes a secure fence, edge protection, working platforms and covers (regulation 79(5))Temporary work platforms, perimeter guardrails, safety mesh
2Work positioning systemAny plant or structure, other than a temporary work platform, that lets a person be positioned and safely supported at a location for the duration of the work (regulation 5)Restraint technique (travel restraint), industrial rope access
3Fall arrest systemPlant or material designed to arrest a fall, such as an industrial safety net, a catch platform, or a safety harness system other than one that relies entirely on a restraint technique (regulation 5)Catch platforms, safety nets, individual fall arrest systems, vertical anchorage lines or rails, double lanyards

Fall controls in order, regulation 79(3) of the model WHS Regulations (5 December 2025), with examples from the model Code of Practice

The regulation's examples of a safe system of work include temporary work platforms, training on the risks, safe work procedures, safe sequencing of work, safe use of ladders, permit systems and signs. The model Code treats no go areas, permit systems and the organising and sequencing of work as administrative controls. A combination of controls may be used if one is not enough.

Regulation 79 does not apply to stunt work, acrobatics, theatrical performances, sporting or athletic activities, or horse riding; regulation 36, the general hierarchy of control measures, applies to those instead.

Regulations 78(3), 78(4), 79(2) and 80 each carry a tier E maximum penalty: a base amount of $8,400 for an individual and $42,000 for a body corporate in Schedule 4 of the model WHS Act, indexed for CPI from 1 July 2024.

Sources: Safe Work Australia: model Work Health and Safety Regulations (5 December 2025) · Safe Work Australia: model Code of Practice, Managing the risk of falls at workplaces (October 2018) · Safe Work Australia: model Work Health and Safety Bill (5 December 2025)

Where the 2 metre figure comes from

In the model Regulations, 2 metres is the trigger for high risk construction work, not for the falls duty. Construction work that involves a risk of a person falling more than 2 metres is high risk construction work (regulation 291(a)), and a safe work method statement must be prepared before it starts (regulation 299).

Construction work is broad. It includes the repair, maintenance and refurbishment of a structure, and installing, testing or maintaining an essential service in a structure (regulation 289), so a maintenance job with a risk of a fall of more than 2 metres can need a safe work method statement.

Safe Work Australia's model Code of Practice on falls uses 2 metres twice more. Harness-based fall arrest systems should be installed so a person falls freely no more than 2 metres before the system takes effect, and a shorter free fall is preferable. Trestle scaffolds are generally not suitable for working at heights of 2 metres or above.

Below 2 metres, regulations 78 and 79 still apply wherever a fall is reasonably likely to cause injury.

Sources: Safe Work Australia: model Work Health and Safety Regulations (5 December 2025) · Safe Work Australia: model Code of Practice, Managing the risk of falls at workplaces (October 2018)

Rescue procedures for fall arrest

When a PCBU uses a fall arrest system as a control, regulation 80 requires emergency procedures, including rescue procedures, for its use. They must be tested so that they are effective, and relevant workers must get suitable and adequate information, training and instruction in them. Relevant workers are those who use or will use the system, and anyone who may start or carry out the emergency procedures.

The model Code explains why speed matters. A person held upright in a harness after a fall can suffer suspension intolerance, which can cause fainting and, depending on the person's susceptibility, renal failure and death. The Code says workers should never work alone when using a harness as fall protection, and where a rescue is likely to take more than five minutes, the harness and connection point should let the worker raise their legs to near horizontal, or the worker should carry straps for footholds.

Each component of an individual fall arrest system should be inspected by a competent person after it is installed and before it is used, at regular intervals, and immediately after it has arrested a fall, following the manufacturer's specifications and the relevant standards. After a fall, the Code says to remove the system from service until a competent person has inspected it.

Sources: Safe Work Australia: model Work Health and Safety Regulations (5 December 2025) · Safe Work Australia: model Code of Practice, Managing the risk of falls at workplaces (October 2018)

Key facts you can cite

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Why it matters

Falls from height remain one of the leading causes of workplace fatalities and serious injuries in Australia. WHS regulations require a Safe Work Method Statement (SWMS) for any high-risk construction work involving heights, and PCBUs must ensure that fall prevention controls are in place. Failure to manage height risks exposes workers to serious harm and organisations to prosecution, penalties, and stop-work orders.

How MapTrack helps

MapTrack manages working-at-heights permits, harness inspection records, and EWP pre-start checklists in one system, with automated reminders for equipment recertification and expiry dates.

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Frequently asked questions

What height triggers working-at-heights requirements in Australia?

There's no minimum height in the model WHS Regulations. Regulation 78 applies to any fall from one level to another that is reasonably likely to cause injury, so the duty can apply below 2 metres. The 2 metre figure is the trigger for high risk construction work: construction work with a risk of a person falling more than 2 metres needs a safe work method statement before it starts (regulations 291 and 299). Factors such as the surface below, the duration of the task, and environmental conditions (wind, rain) all influence the level of control required. Your state or territory regulator can confirm the rules where you work.

What is the hierarchy of controls for working at heights?

Under the model WHS Regulations, first do the work on the ground or on a solid construction if that is reasonably practicable (e.g. assemble at ground level), under regulation 78. If a fall risk remains, regulation 79 sets the order: a fall prevention device such as guardrails, edge protection, a working platform or covers; if that is not reasonably practicable, a work positioning system such as travel restraint; and if neither is, a fall arrest system such as a harness with a shock absorber, a catch platform or a safety net. Administrative controls (permits, training, exclusion zones) support the safe system of work, and a combination of controls can be used when one is not enough. Higher-order controls are always preferred over lower-order ones.

What records should be kept for working-at-heights activities?

Organisations should retain SWMS documents, completed permits, inspection records for harnesses and lanyards, EWP pre-start checklists, training and competency records for all workers performing height tasks, and rescue plans. These records demonstrate due diligence and are essential during incident investigations or regulator audits. A SWMS must be kept until the high risk construction work it covers is finished, or for at least 2 years after a notifiable incident connected with that work (regulation 303 of the model WHS Regulations).

Related terms

Permit to work software

Permit to work software is a digital system for managing high-risk work permits such as hot work, confined space entry, working at heights, electrical isolation and excavation. It replaces paper-based permit books with electronic permits that are created, approved, issued and closed out within a single auditable platform.

Risk Assessment

A risk assessment is a systematic process of identifying hazards, evaluating the likelihood and severity of harm, and determining control measures that eliminate the risk or, where that is not reasonably practicable, minimise it so far as is reasonably practicable. It follows the hierarchy of controls (elimination; substitution, isolation or engineering controls; administrative controls; PPE) and produces a documented record of identified risks and the measures taken to manage them.

Pre-Start Inspection

A pre-start inspection is a systematic check performed on plant, equipment, or vehicles before each use or shift to identify defects, damage, or unsafe conditions. It typically follows a standardised checklist covering safety-critical items such as brakes, steering, lights, tyres, guards, fluid levels, and warning devices. In Australia the legal duty behind it is the requirement to inspect plant in accordance with the manufacturer's recommendations, so where an operator's manual specifies a check before each shift, that check is how the duty is met.

National Heavy Vehicle Regulator (NHVR)

The National Heavy Vehicle Regulator (NHVR) is the Australian body responsible for administering the Heavy Vehicle National Law (HVNL), which applies to heavy vehicles over 4.5 tonnes gross vehicle mass in participating states and territories. The NHVR oversees areas such as vehicle safety and standards, fatigue management, mass and dimension limits, accreditation schemes, and access permits for restricted routes.

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Working at heights refers to any work performed in a location where a person could fall a distance likely to cause injury.

Short attribution
MapTrack Glossary: Working at Heights, https://www.maptrack.com/glossary/working-at-heights
Reference list
MapTrack. (2026). Working at Heights [Glossary definition]. Retrieved from https://www.maptrack.com/glossary/working-at-heights

Free to reuse with credit under a Creative Commons Attribution 4.0 licence. If you’d rather link straight to it, the page is https://www.maptrack.com/glossary/working-at-heights.

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