Notifiable Incident

Compliance & inspections

Reporting & dashboards

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Incident Reporting

Incident reporting is the formal process of recording, notifying, and investigating workplace events including injuries, illnesses, near misses, property damage, and environmental releases. In Australia, certain incidents must be notified to the WHS regulator under the notifiable incident provisions of the WHS Act. Effective incident reporting captures what happened, where, when, who was involved, the immediate causes, and contributing factors.

Person Conducting a Business or Undertaking (PCBU)

A person conducting a business or undertaking (PCBU) is the legal concept used in Australian Work Health and Safety (WHS) law to identify who holds the primary duty of care for safety. A PCBU is usually a company, partnership, sole trader, or other organisation rather than an individual. It must ensure, so far as is reasonably practicable, the health and safety of workers and other people affected by its activities.

Officer Due Diligence

Officer due diligence is the personal duty Australian Work Health and Safety law places on officers, such as directors and senior executives, to exercise care in ensuring their organisation meets its WHS obligations. It is a proactive duty: officers must take reasonable steps to acquire knowledge of safety matters, understand the operation and its hazards, and ensure the business has and uses appropriate resources and processes to manage risk.

Root Cause Analysis (RCA)

Root cause analysis is a structured investigation method used to identify the fundamental reason a failure, defect, or incident occurred rather than simply addressing the visible symptoms. RCA traces the chain of events backwards from the observed problem to the deepest organisational, process, or design factor that, if corrected, would prevent recurrence. Common RCA techniques include the 5 Whys, fishbone (Ishikawa) diagrams, fault tree analysis, and barrier analysis. In maintenance contexts, RCA is typically triggered after a significant equipment failure, a safety incident, or a recurring defect that standard corrective actions have failed to resolve. The output of an RCA is a set of corrective and preventive actions assigned to responsible parties with target completion dates. A well-executed RCA also documents the investigation methodology, the evidence reviewed, and the logic connecting the root cause to the observed failure, creating a reference that can be applied to similar assets and situations across the organisation.

Safety Management System (SMS)

A safety management system (SMS) is a structured framework of policies, procedures, responsibilities, and processes that an organisation uses to manage workplace health and safety risks. It typically includes hazard identification, risk assessment, incident reporting, emergency planning, training, auditing, and management review. In Australia, an SMS aligns with the WHS Act duties and may follow standards such as AS/NZS ISO 45001.